| RFID: Thinking Outside the Closed Loop by Stefan Stroh and Jürgen Ringbeck Despite excitement over RFID technology and its future promise, most companies currently lack a business case to adopt it anytime soon. |
| Making Differentiation Make a Difference by Patrick Barwise and Seán Meehan By paying attention to what consumers really want, companies can attract new customers and create a distinctive brand. |
| How MNCs Can Fight the War on HIV/AIDS by John Larkin, Ellen Knebel, and Joshua Trevino Companies must join the fight against the spread of HIV/AIDS not just because it is socially responsible, but because their businesses are at risk. |
| The Superpremium Premium by Leslie H. Moeller, Nick Hodson, and Brad Wolfsen Even in commodity categories, four simple steps can lead marketers to a high-margin brand. |
| Bridging the Breakthrough Gap by Nicholas G. Carr Creating disruptions is fine, but mending them may be even better. The case for cautious inventiveness. |
| The Lean, Green Service Machine by Narayan Nallicheri, T. Curt Bailey, and J. Scott Cade To make customer focus profitable, service organizations can learn much from manufacturers. |
| Recombinant Innovation by Art Kleiner The best new product ideas are hatched by collaboration, not soloists. |
| Making the Perfect Marketer by Paul Hyde, Edward Landry, and Andrew Tipping A study from the Association of National Advertisers and Booz Allen Hamilton suggests five ways to make marketing more relevant than ever. |
| The Fall and Rise of the CMO by Gail McGovern and John A. Quelch Chief marketing officers come in three new-and-improved flavors, exclusive Harvard research shows. |
| Europe: Old World or New? A strategy+business roundtable on unity, innovation, and growth in the cradle of modernity. |
| Flextronics: Staying Real in a Virtual World by Jeff Ferry By getting lean, vertical, and global, a Singaporean contract manufacturer became the biggest tech company you’ve never heard of. |
| Best Business Books 2004 |
| Best Business Books 2004: s+b's Top Shelf |
| Best Business Books 2004: Strategy by Chuck Lucier and Jan Dyer The Crucial Link to Execution |
| Best Business Books 2004: Management by David K. Hurst Doing the Right Thing |
| Best Business Books 2004: IT & Innovation by Steve Lohr The Sky is Still the Limit |
| Best Business Books 2004: Leadership by Bruce A. Pasternack and James O’Toole Sex, Shame, and Shareholder Value |
| Best Business Books 2004: Governance by Frances Cairncross Next Steps for Boardroom Reform |
| Best Business Books 2004: Change Management by John Jones and Elizabeth Powers The Three Elements of Transformation |
| Best Business Books 2004: The Bubble by John R. Patrick Reconsidering the Boom and the Bust |
| Best Business Books 2004: Behavioral Economics by Diane Coyle The Not-So-Dismal Science |
| Best Business Books 2004: The New Consumer by Kate Jennings The Fall of the Mall |
| Best Business Books 2004: Index |
| Kenneth W. Freeman: The Thought Leader Interview by Randall Rothenberg The founding chairman and CEO of Quest Diagnostics identifies the five stages of a turnaround. |
| Recent Studies by Des Dearlove and Stuart Crainer On the perils of stretch goals, modular engineering, educating CEOs, and other topics of interest. |
| Everybody's Talking At Me by Bruce Feirstein |