No-Frills CRM
by Viren Doshi and Richard Verity |
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Why Experience Marketing Pays
by B. Joseph Pine II and James H. Gilmore |
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Supply Chain Strategy: Back to Basics
by Keith Oliver, Dermot Shorten, and Harriet Engel |
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The Wisdom (and Worth) of "Generation Techs"
by Marc Prensky |
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Mastering Imitation
by Nicholas G. Carr
For every thousand flowers that bloom, a million weeds surface. Best to cultivate from the greats. |
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Think Global, Act European
by Pascal Cagni
The E.U.’s growth to 25 countries is forcing multinational managers to recast how they “glocalize.” |
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When Offshoring Isn’t a Sure Thing
by Tim Laseter
Gung ho for going global? Make sure to look beyond labor costs. |
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Building the Advantaged Supply Network
by Bill Jackson and Conrad Winkler
Working in tandem, buyers and suppliers can find better ways to cut costs and increase innovation.
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How Dell Got Soul
by Lawrence M. Fisher
When growth slowed in Y2K, the computer maker’s leaders realized they needed to redesign their win-at-all-costs culture. |
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The Upwardly Global MBA
by Nigel Andrews and Laura D’Andrea Tyson
A survey of 100-plus executives in more than 20 countries identifies the knowledge, skills, and attributes young leaders need to succeed. |
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Leadership Is a Contact Sport: The "Follow-up Factor" in Management Development
by Marshall Goldsmith and Howard Morgan
A review of leadership development programs at eight major corporations reveals that nothing works better than interaction with colleagues. |
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Post-capitalism's Drop-out Prophet
by Andrea Gabor
Shoshana Zuboff says organizational and individual fulfillment can be reconciled — and she left Harvard to prove it. |
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Ram Charan: The Thought Leader Interview
by Randall Rothenberg
The celebrated CEO coach says leaders must learn to confront reality. |
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What’s a Director to Do?
by Michael Schrage
From governance guru Ira Millstein and others, complex counsel on blending oversight and intervention. |
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Recent Studies
by Des Dearlove and Stuart Crainer
On diversity’s payoff, e-pricing strategy, marketing and growth, and other topics of interest. |
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I'm Looking Through You
by Bruce Feirstein |
