| Insurers: How to Win the Web Finance Wars By Gil Irwin, Paul Lockmiller, and Larry Altman |
| Software’s New Net-Based Business Model By Ray Lane |
| Time to Unbalance Your Scorecard By Arthur M. Schneiderman |
| Don’t Reengineer. Realign By Jeffrey W. Bennett and Steven B. Hedlund |
| The Americans Are Coming — to Europe’s B-Schools By George Yip and Chris Voss |
| Forget Your Troubles, Come On, Get Fired By Jan Dyer and Chuck Lucier Personal performance lagging? Colleagues at each other's throats? It's time for a change — for your company's good and your own. |
| The Cult of Three Cultures By Art Kleiner The sum of operational, executive, and engineering cultures is greater than the corporate whole. |
| Oasis in the Dot-Com Delivery Desert By Tim Laseter, David Torres, and Anne Chung E-tail intermediaries may do what Kozmo and Webvan could not. |
| Rethinking Strategy in a Networked World (or Why Michael Porter is Wrong about the Internet) By Don Tapscott The Harvard strategy guru errs when he says partnerships erode competitive advantage, the author contends. Instead, they are now central to business success. |
| Seize the Occasion! The Seven-Segment System for Online Marketing By Horacio D. Rozanski, Gerry Bollman, and Martin Lipman Internet marketing has been a shot in the demographic darkness. Effective e-tailing must target not just users, but usage — a methodology called “occasionalization.” |
| Why Cisco Fell: Outsourcing and Its Perils By Bill Lakenan, Darren Boyd, and Ed Frey Cisco. Sony. Palm. Contract manufacturers gave OEMs more supply chain headaches than solutions. What went wrong. What needs to be done. |
| The Cluster Effect: Can Europe Clone Silicon Valley? By Des Dearlove Silicon Valley still dominates the technology map, but European high-tech clusters are closing in. |
| Jack Stack’s Story Is an Open Book By Art Kleiner A small Ozarks manufacturer has a message for big companies: Open-book management can increase productivity and release entrepreneurial spirit. |
| Jared Diamond: The Thought Leader Interview By Randall Rothenberg The innovation historian looks to China, India, and Israel to discover 100,000-year-old lessons in business management. |
| Bye-Bye Blackboards By Michael Schrage Corporate training doesn't have to be dull. Game-based learning lets you play your way to smarter business. |
| Recent Studies By Martin Morse Wooster On brand communities, European unions, economic forecasting tools, and other topics of interest. |
| Zealot Profile: Phil Duke Interviewed by Reginald Van Lee Lockheed Martin Corporation, Corporate Executive Vice President for Shared Services |