| The Rise of the New Blue Chips by Gerald Adolph and Justin Pettit Competitive companies from emerging economies are vying on the same level in mergers with the most powerful corporations in the West. |
| Web Sales with a Human Touch by Edward H. Baker Bringing personalized service to e-commerce consumers. |
| Tracking the Elusive Consumer by John Jullens and Gregor Harter Consumer choice modeling can help companies improve their market share by offering a better understanding of consumer preferences. |
| Hierarchies for Flow and Profit by Brian Dive When an organizational design is working, people feel happy and fulfilled and the business runs smoothly. |
| A Talent for Talent by Richard Rawlinson, Walter McFarland, and Laird Post In facing business complexities, a robust and creative human capital plan could be your most effective strategy. |
| The Real Value of Intangibles by Denise Caruso There is no accepted standard for appraising the worth of nonphysical assets like brands, human capital, and managerial expertise. Yet these are the essence of 21st-century business. |
| The Case for Hands-on Education by Kathryn D. Sullivan To compete in science and technology, a former astronaut says, schools must augment rote learning with exploration and experimentation. |
| P&G’s Innovation Culture by A.G. Lafley, with an introduction by Ram Charan How we built a world-class organic growth engine by investing in people. |
| Design for Frugal Growth by Jaya Pandrangi, Steffen Lauster, and Gary L. Neilson With the right kind of organization, you can expand while cutting costs. |
| The Unique Advantage by Alexander Kandybin and Surbhee Grover To succeed in a mature industry like consumer products, the trick isn’t being first — it’s being hard to copy. |
| Smarter Medicine by Michael V. Copeland How the U.S. Centers for Disease Control and Prevention revolutionized the way vaccines are delivered. |
| Tea and Empathy with Daniel Goleman by Lawrence M. Fisher The author of Emotional Intelligence says business leaders will need greater interpersonal awareness in an era of corporate transparency. |
| Fulvio Conti: The Thought Leader Interview by Art Kleiner The CEO of Europe’s second-largest utility says that energy companies must adapt in a fast-changing global marketplace. |
| Managing to See by Tom Ehrenfeld How visual tools and techniques help managers lead with the whole brain. |
| Books in Brief by David K. Hurst Why financial markets are brittle, companies stop growing, Ryanair took off, and plans succeed or fail. |
| Recent Research by Georgia Flight On the appeal of logos, the impact of downsizing, the contagiousness of crisis, and the value of IT. |
| Only the Lonely by Bruce Feirstein |