| Mixed Blessings from Antidumping Tariffs Revenues rise at protected companies, but from price hikes — and production decreases. |
| The Dollar Payoff from CSR and Sustainability How a deep commitment translates into better numbers in the stock market and on the bottom line. |
| When Safety Measures Boomerang for Online Auction Sites Having too many protections puts buyers off by getting in the way of good deals. |
| The “Third Team” Approach to Board Effectiveness Gains are seen when a subset of directors and senior executives share knowledge and ideas. |
| How Monitoring by Stock Analysts Pays Dividends Performance improves at firms that are tracked — the more analysts, the bigger the boost. |
| Using Market Footholds to Confuse the Competition A niche in a new market can be a base for growth — or a way to keep rivals off guard. |
| The Power of Ads on Social Networks Bonding by proximity to personal information on the Web. |
| Best Time for a Takeover? When the Target’s CEO Turns 65 With less at risk personally, retirement-age CEOs may haggle less. |
| The Bottom Line on “Free” Gift Cards The key question for retailers: Do consumers use the cards to stockpile or to spend more than they planned? |
| Diversification Reduces the Risk of Bankruptcy But once diversified firms are in Chapter 11, they spend more time and money to get out. |
| Weighing the Performance of Private Equity Firms The companies PE firms acquire aren’t any more likely to go under than other debt-heavy businesses, once some variables are factored in. |
| The Long-Term Damage from Juggling Too Many Projects Scrambling to shift scant resources in order to meet deadlines can have a chaotic ripple effect. |
| A Big Payoff from Online Company Communities Membership engages customers, who spend more across the board. |
| Shortening the Time Line for a Recall Three key factors can delay — or accelerate — an announcement. |
| Why Some Family Firms Outperform in Hard Times Companies with founders still on board did best during the Great Recession. |
| The Key to Brand Acquisitions: Marketing Capabilities Investors reward companies that buy stand-alone brands they can market better than the sellers did. |
| A “Psychological Contract” for M&A Success Retention of key managers improves performance after new bonds are formed. |
| Suppliers Benefit from Having Just a Few Big Customers What they lose in bargaining power, they more than make up for in efficiencies, profitability, and stock gains. |
| The Payoffs and Penalties of Holding Meetings Danger lurks if a problem-solving discussion turns into unfocused complaining. |
| How a Short-Term Strategy Can Backfire Patterns appear in higher stock volatility, increased capital costs, and a drop in return on assets. |
| The Value of Work-Related Psychological Therapy Focusing on job issues can cut sick leave for troubled employees. |
| For Online Retailers, Many Happy Returns A welcoming policy for unwanted products increases customer loyalty and spending. |
| A Level Playing Field for CEO Salaries Compensation at public companies is only marginally higher than at private firms of the same size. |
| Prodding a CEO with a Deep Pay Cut Using the pocketbook instead of dismissal is an effective way to improve firm performance. |
| Cutting Down on Worker Absenteeism Support from a supervisor helps to counteract a call-in-sick culture. |
| Exploring the Supply Side of Fake Goods How companies can battle five types of counterfeiters. |
| Executives’ Misleading Signals to Investors on Conference Calls CEOs and other senior managers often talk one way about a company’s prospects and then trade their stock the other way. |
| The Weakness of Positive Thinking When an upbeat management style becomes excessive, it wards off reality and asks for trouble. |
| The Far Reach of Supportive Senior Managers Leaders at the top have more impact on employee morale and retention than direct bosses do. |
| When Exclusivity Is Crucial for Celebrity Endorsements A lot depends on whether ads are fleeting or subject to scrutiny. |
| CFO Bonuses Soar When Earnings Numbers Are Met Pay for performance provides a big incentive for managing analysts’ expectations. |
| The Peer Pressure Posed by Stock Splits Companies in similar groups watch one another, then often follow the leader. |
| Online Retailers, Shipping Fees, and the Bottom Line How the interplay between delivery charges and product prices maximizes profits. |
| Cyber Risk Insurance: Valuable, but Not a Magic Bullet Special coverage for data attacks is not enough — companies must also beef up internal protections and oversight. |
| The Limits of Good Governance in the Great Recession “Prudent” banks couldn’t resist subprime investments — and took a bigger hit in the stock market. |
| When Fewer Employees Can Do More Measuring the impact of workload on productivity — and finding the sweet spot and the outer limit. |
| Bettering the Odds for a Turnaround CEOs with seats on other company boards have connections that can help them transform their own company. |
| Paying for Employee Honesty Higher wages for retail workers can cut down on employee theft. |
| How Companies Can Respond to Online Complaints Tone and context are crucial to effective damage control; the thing to avoid is a heavy impersonal hand. |
| Gauging the Performance of CEOs from Nonprofits and Government Some troubling signs are found on the financial front when CEOs’ experience comes from beyond the corporate world. |
| Expensive Accessories on a Price Tag: Commas and Cents How numbers are presented can distort a consumer’s perceptions. |
| No Sweat: Less Stress in Higher Ranks Broader authority, aided by the power of delegation, steadies senior leaders’ hands. |
| Marketing Gold: Consumer-Made Ads Viewers see them as more persuasive than company-made commercials. |
| The Promise and Peril of Golden Parachutes They inspire more takeover deals but impose a toll on firm value and stock price. |
| The “Quality Shortfall” in Bank Ratings Are decisions affected by potential conflicts of interest that credit-rating agencies engender? |
| The Boardroom Edge against Bankruptcy Bigger and more independent boards help shield companies from distress. |