by Adam M. Brandenburger and Barry J. Nalebuff (290 pages, Currency/Doubleday, 1996)
Negotiating Competitiveness: Employment Relations and Organizational Innovation in Germany and the United States
by Kirsten S. Wever (236 pages, Harvard Business School Press, 1995)
The Age of Heretics: Heroes, Outlaws and the Forerunners of Corporate Change
by Art Kleiner (401 pages, Currency/Doubleday, 1996)
Mochtar Riady, the son of immigrant shopkeepers, got his start in banking in 1960. Now he heads a global financial powerhouse with $11 billion in assets. The secret? Putting everything into allegiances and alliances to gain a foothold on the world stage.
Suppliers of goods and services that flow through distribution channels face unique challenges. A 10-point plan shows the way to deliver the proper price and service to those who really count: the end users.
Databases have long helped managers operate their businesses. Now, more companies are using a special kind for analytical tasks. The payoff can be enormous: everything from transformed business models and stronger customer relationships to new sources of revenue.