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Published: February 28, 2012
 / Spring 2012 / Issue 66
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How to Make a Region Innovative

To foster economic growth, innovation clusters need to draw on the power of an interrelated “quad” of sectors: public, private, civil, and academic.

In 1893, J.R.N. Tata, the founder of Indian multinational company Tata, and the maharaja of Mysore met by chance on a ship sailing from Japan to Chicago. They agreed that science would be the path to successful modernization of India. During the following years, Tata donated money and the maharaja donated 370 acres of land in order to build a “science city” near a town then called Bengalaru, which had recently been struck by a devastating plague. The result was the Indian Institute of Science (IISc), which soon became one of the world’s great centers of science and technology education (and remains so today). In the ensuing decades, graduates established other science-related enterprises nearby. After World War II, the government of India located its nuclear science program in the area, and an Indian space program followed.

By the 1980s, new businesses began emerging there, including Infosys (today the second-largest exporter of IT services in India). Bangalore, as the growing city was now called, became a center of commercial activity. It filled with ambitious entrepreneurs and engineers, who used new, technologically sophisticated business models to serve global clients. Yet for all its accomplishments, the city lagged behind Silicon Valley in the United States.

Bangalore seemed to have the right ingredients: It had many companies and banks, both established and startup; a relatively efficient local government with ties to the private sector; a large network of nonprofit organizations and cultural institutions, and a group of renowned schools and institutes, of which IISc was just one. Yet even with all these conditions in place, one more development was needed before Bangalore could bloom. This was the dramatic shift by the national government in 1990 away from the all-encompassing “license raj” regulatory regime that had stunted Indian growth rates for decades. Once these punishing levels of government controls on business were swept away, and relationships between national government officials and new business leaders became less antagonistic, entrepreneurship reached a critical mass. Bangalore businesses accelerated their climb up the value chain toward product and service innovation.

The Bangalore story is not unique. The same scenario is found in California’s Silicon Valley, Shanghai’s new high-tech centers, Boston’s Route 128, Seoul’s Digital Media City, the biotech corridors around Washington, D.C., and the pharma region near Basel, Switzerland. Other regions, seeking to emulate the prolonged success and influence of Silicon Valley in particular, have been less successful; their investments have not paid off. Most of them pursue a formula that was codified by strategy writer Michael Porter in his book The Competitive Advantage of Nations (Free Press, 1990). They set out to create an “innovation cluster,” as it’s called: a network of interrelated organizations intended to jump-start competitive industries at a regional scale.

But many efforts to generate clusters never reach their goals. Innovation researcher and Washington Post columnist Vivek Wadhwa pointed this out in a July 14, 2011, column. He cited a Norwegian–British study of more than 1,600 companies in the five largest Norwegian cities, all of which have cluster-like qualities. Most of the companies failed. This, says Wadhwa, makes “industry clusters” the “modern-day snake oil.”

For the last 15 years, I have studied innovation clusters in more than a dozen countries. My own research findings echo Wadhwa’s conclusion. Clusters can be vitally important to a country’s innovation and prosperity, but when they are misunderstood, they do not realize their potential. Most efforts to create clusters focus on one or two elements: the heroic innovators who champion their creation, the co-location of companies that lets engineers switch jobs by crossing the street, the business school spawning grounds with professors sympathetic to their students’ entrepreneurial ambitions, the startups with foosball tables in the conference rooms, or the provision of cash from an earnest government funder seeking to bypass bureaucratic roadblocks.

 
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By Weihler
The same here, this sounds all logical and evident, but if you compare this results with psychographic segments of populations or millieu studies (http://www.sinus-institut.de/loesungen/sinus-milieus.html), you will probably find out that most people don't want that or just can't. The millieniums article is about the same direction (http://www.strategy-business.com/article/12102?gko=0334d). They want their calm and easy job, security, their leisures, etc. So what to do that they want it? Do we want them to want it? What if they don't want it? What about the dilemas and dangers of it?
By Janet Crawford
Out of this article, the statement that most calls my attention is the following:

"Trust must be built gradually, through social infrastructure such as professional associations, social clubs, and other forms of ongoing contact and exchange."

One sentence, yet without the right portals of interaction, having the raw ingredients of the quad (I would also add the presence of venture funding) will never be enough. The magic of creating innovation hubs lies in how the relationships between these elements are structured and nurtured. It depends on the presence of key connectors who span the divide between the elements (ie. Terman) and social structures that encourage frequent and informal mixing. The quad is the macro system. Trust within that macro system depends on uncountable micro-transactions.

The recently published book, The Rainforest: The Secret to Building the Next Silicon Valley (Regenwald, 2012), wrestles with the question of how to create and sustain the trust building atmospheres that lead to innovation rich business cultures.
By Pierre Alex Vachon
Montreal became a video-game hub and innovation ecosystem rapidly once the government decided to give huge incentives based on tax credits on employment.
By Art Kleiner
John -

Reading your critique, it's hard to tell if you're arguing against one particular government (Obama's) - and your case depends on the decisions made by his administration - or if you're arguing that government, by its nature, can't be innovative.

If you really believe that "government has no accountability" then I wonder. I've known too many people working in government who feel HUGE accountability - and act accordingly. Albeit they're operating in an enormous and impossible system, but so are many people in large companies. They make a difference in part through the quality of their approach to management. Understanding and fostering that is part of the purpose of this magazine.

I've read "Seeing Like a State," and I recognize the difficulty of getting good government to work -- some would say the impossibility. But I buy the argument that James Q. Wilson made in Bureaucracy: "To do better we have to deregulate the government." And I buy his argument that some government agencies DO work, and work well. "One can stand on the deck of an aircraft carrier during night flight operations and watch two thousand nineteen-year-old boys faultlessly operate one ofthe most complex organizational systems ever created. There are not many places where all this happens." And not just in the military.

In other words, the same things we know about management in the private sector -- participative, autonomous, accountable management with strong leaders who actively try to get the best from their people, etc. - apply to the public sector.

I can't speak directly for either Wilson - James Q. or Ernie (who I assume are not related) - but I think criticism of government by nature, like criticism of any institution by nature, is simplistic. I think Ernie Wilson implicitly puts two questions on the table:

1. Can an innovative cluster succeed without the direct support, on some level, of (enough) government leaders?
2. Can government, in the form it currently takes, develop the resilience and collaborative nature it needs to foster innovative clusters?

The answer probably starts with individual people coming together on a common project. I agree there's a lot that can be done in diminishing regulations, and I would love to see a pragmatic article that took apart a regulatory regime and put it back together in an ideal form -- i.e., the pragmatic measures. Analyzing, all the while, whether regulations under Obama were really that different than regulations under Bush than Clinton than Bush than Reagan, or whether there has been a progression of inattention and ad hoc activity that has simply led to problematic regulations. Or whether it's all in the way they're enforced. But someone needs to translate the details into some way of making sense of it that understands the upside as well as the downside of regulations - or the downside as well as the upside - and can educate us on how to tell the difference.
By orgnet
We have mapped regional innovation networks like these in NE Ohio.

Universities are the light green nodes, government orgs are in grey, non-profits are royal blue, incubators are pink, and foundations are in yellow. Links with arrow heads reveal flow of money/resources and links w/o arrowheads show partnerships in projects.

http://orgnet.com/neohio.gif

Enjoy!
By John Maloney
Hi - Not so fast. This is a terrible article. It may work in south Asia, but it's not how things work in clusters in the USA. I suggest you stick with Porter's Diamond that originated in the mid-80s.

Specifically, and glaringly absent from the 'quad' are two key legs -- venture finance and entrepreneurs. These communities, along with universities and business/enterprise, are the real 'quad' of innovation. This was the independent finding of Forester Research and the Institute for the Future in two blind studies in the 1990s.

Putting NGOs and govt in the quad is ridiculous, a soaring farce. Of course there is a secondary or tertiary role. Govt can do so some primary research at the nat'l labs for big, long-term science, for example.The LAST thing startups or business want is govt interference.

Gov Gray Davis was recalled by the voters of California for gross incompetence. The Obama administration stupid Green Energy effort is just one failure after another. Obama's Ener1 , Solyndra, Beacon Power have all gone down the toilet along with hundreds of millions in tax money. The Chevy Volt and the green training programs are all an expensive joke on taxpayers are the real 'quad'. Obama is the most business-unfriendly administration in history. The USA has the highest business tax rate in the world. The Obama bureaucrats and regulators are sub-par and badly hurt regional innovation and prosperity. C'mon, get a clue.

Look, govt has NO accountability. Govt MUST stay out the game of picking winners and losers. Good grief.

Better to re-think your thesis and leave govt OUT of regional innovation.

-j
By iamkart
Perhaps, along with the usual "intelligent design" approaches, it might make sense to explore "living system principles" to create self-evolving innovation ecosystems - a more suitable systems thinking approach for the problem at hand.

To offer a metaphorical comparison, a typical complex man made system is an automobile - and the approach to build one is to understand everything about the system, get all the parts and then put them together correctly. We are used to this approach and intuitively gravitate towards it whenever we are required to build anything, be it cars or innovation ecosystems. The approach works very well when the number of uncertainties is low (or made low artificially, by narrowing down the specifications).

An ecosystem is like a tree. A tree doesn't know what uncertainties it will have to face. It has some capabilities and is ready to adapt. What most of us are trying to do is to build a tree, the way we would build a car. What does a good tree have - roots, branches, leaves etc. So, get all the roots and the branches and the leaves (get the best ones by looking at other successful trees that have survived and are growing) and then put them together. Even if they are grafted together, most trees will die with such an approach.

One complex system is very different from another and a successful formula might not be successful in another context in space and time. A more fundamental question really is "can we design an evolving system?". Success, most likely, will take care of itself.
By Vishal Kale
Well written article.. clusters do make it more feasible for businesses to attain a sustainable competitive advantage due to proximity of both vendors and OEMs etc of critical as well as regular components - leading to clear cost as well as design advantages. I have seen several such clusters in operation - Raigarh and Bhilai in CG state of India for example, where a massive steel complex is supported by an pedigreed Engineering College and a network of supporting industrial units.
By LucLalande
Always appreciate reading a thoughtful piece on this subject. The article again raises the question whether innovation clusters can truly be designed by a centrally-appointed group of business, political and institutional leaders. Too often, those with the right "titles" are not the best protagonists for change. And, in my experience, they are certainly not the ones with the most compelling ideas. Even worse, they exhibit no discernibly better judgement on which externally sourced ideas merit support.
By BTSUSA
This is a great article!! More and more firms recognize that creating a culture of innovation is critical to remaining competitive in global compartments. But a surprising number of firms are unable to articulate a coherent strategy for innovation. Consider a different perspective on the elements needed for innovation to succeed: http://www.bts.com/Libraries/newsletter/BTS_Insights_Innovation.pdf.
By Ralf Lippold
Many thanks for this brilliant article. Most of the points are true, especially last paragraph points out the challenges for a region to get on the innovation across boundaries path. Living here in Dresden since 1993, heart of what was during GDR times already the microelectronics center of the Eastern Block, now has emerged in the European hotspot for biotech, life science, semiconductors, new materials, nanotech, and mobile communication - all bound together in a smallish place on the edge of Germany.

You might have been there, yet the chance is (in my opinon) prettty low. Connecting via the Web however is fairly easy, and transaction cost neutral (despite the time you need). On http://twitter.com/SiliconSaxony there is more of interest.

... Dresden, Saxony, a region on the edge preparing for lift-off :)

By on_clusters
I think the issues identified as key in this article belong to an outdated debate. in successful cluster initiatives, competitive strategy comes first. Collaboration it is just a vehicle we put on the table once the strategic focus to succeed in a business has been defined, according to the strategic options the different business segments have at hand, capitalizing on the value system in a given region. Trust building is not such of a problem when the facilitator speaks the firms' language: profitability, productivity, competitiveness. I miss that on the Article.
By Indroneel Mukerji
It was not the Maharaja of Mysore but the great Indian philosopher and social reformer Swami Vivikananda, who had a discussion with JRN Tata. The outcome : the Indian Institute of Science. The Maharaja may have been and must have been a willing collaborator, for it was in his territory that the institution was set up. Swami Vivekananada was travelling to Chicago to address the World Conference of Religions ( or was it Congress?).
By Christian Johnson
So, just out of curiosity, how precisely does a ship sail "....from Japan to Chicago"? And especially, how would a ship have done so in 1893, before the Panama Canal or the St. Lawrence Seaway?