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strategy and business

Edited by Theodore Kinni, Ilona Steffen, and Brenda Worthen
With an introduction by Richard Rawlinson,Walter McFarland, and Laird Post
Published 2008
222 pages

What do the chief information officer of Toyota Motor Sales, the executive vice president of retail banking at PNC Financial Services, and the chief personnel officer of ThyssenKrupp have in common? All of them, along with the 12 additional executives and academics featured in this strategy+business Reader, recognize the value of human capital as a critical enabler of business results. They are devoting significant resources, creativity, and brainpower to capturing the people advantage.

The interviews in this book were conducted as a collaborative effort between Booz & Company and Booz Allen Hamilton. They provide a unique insider’s view of how leading companies, such as Novartis, Saudi Telecom, Barclays, Kraft, and E.ON, are separating the wheat from the chaff in human resources management. Leaders from both the human resources function and the C-suite reveal how to ensure that investments in workforce-enhancing practices, including employer branding, leadership development, and corporate universities, will reliably contribute to bottom-line results.

The insights of these expert practitioners are bolstered by the ideas of leading academic commentators, including C.K. Prahalad, Jay Conger, and John Boudreau. And they are woven together in a special introduction and overview written by Walter McFarland of Booz Allen Hamilton and Richard Rawlinson and Laird Post of Booz & Company. Capturing the People Advantage reflects the increasingly widespread conviction in global corporations that people are a primary asset and competitive advantage, and that a compelling people strategy is required to fully realize their value.

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