December 10, 2012
Your company’s customer-centricity profile reveals the capabilities you need to succeed in digital media, as well as whether you are a leader, scholar, pioneer, or novice in this critical marketing field.
December 3, 2012
“Big data” can drive competitive advantage if companies follow a few timeless principles.
November 27, 2012
Addiction to discounts is costly for retailers, but in moderation, promotions can boost profits and brand value.
November 27, 2012
According to a recent survey, many of the frugal habits that grocery shoppers adopted during the recession are here to stay.
October 1, 2012
This year’s holiday retail outlook suggests that shopping patterns created during the recession are becoming permanent, but there are still reasons for retailers to celebrate.
August 28, 2012
A survey of senior marketers reveals three capabilities for building better online consumer relationships.
August 28, 2012
A marketing strategy informed by neuroscience can help companies enhance customer engagement — and make better use of tools like social media.
June 25, 2012
To Aaron Shapiro, CEO of the digital agency Huge, online marketing means creating immersive environments where people go to get their problems solved.
May 29, 2012
Your customer value proposition is the key to organic growth — for a fast-food chain like Wendy’s, or for any other consumer business.
May 29, 2012
A recent survey highlights the challenges facing today’s marketing organizations, and reveals a path to differentiation.
May 14, 2012
Behind many a successful product, there’s a sharply focused intention to improve lives.
February 28, 2012
How conjoint analysis, a tried-and-true market research tool, can be used to support organic growth.