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Operations & Manufacturing Archive
July 1, 1996
How to Treat Customers Right: Winning the Channels Challenge
Suppliers of goods and services that flow through distribution channels face unique challenges. A 10-point plan shows the way to deliver the proper price and service to those who really count: the end users.
January 1, 1996
Balanced Purchasing
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- 1.The Flat World Debate Revisited
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