May 22, 2008
Marketing with a Crystal Ball
Title: Looking Forward, Looking Back: Anticipation Is More Evocative Than Retrospection
Authors: Leaf Van Boven and Laurence Ashworth
Publisher: Journal of Experimental Psychology, vol. 136, no. 2
Date Published: May 2007
Building successful advertising campaigns is more art than science, but the authors of this study believe a better understanding of consumers’ emotional attachments may increase the odds of delivering a successful marketing message. In their survey of a group of college students, the authors found a stronger emotional connection to eagerly anticipated events — an upcoming ski vacation, for example — than to positive events from the past. In other words, anticipation may trump nostalgia.
Bottom Line: Consumers may be more inclined to try a product if it’s positioned as something they could benefit from in the future, rather than as something they wished they’d used all along.
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