June 30, 2015
Although supervisors profess to have stores’ closing routines under control, consumers and employees alike bemoan the lack of consistency in related management policies.
June 25, 2015
Companies can significantly influence the media visibility of their CEO with certain kinds of press releases — but having a prominent CEO can also work to shareholders’ detriment.
June 18, 2015
When it comes to corporate multiculturalism, it’s the relationship between an ethnically diverse board and its CEO that makes the biggest difference for leading firms.
June 11, 2015
Firms can best accommodate employees with disabilities by delegating authority to their immediate supervisors and providing clear instructions in the HR manual on how to handle workers’ individual needs.
June 4, 2015
Contrary to the popular notion that consumers care for the products they own, people are more likely to act recklessly toward certain items when a more appealing upgrade reaches the market.
May 28, 2015
The success of projects involving several stakeholders can depend on achieving the right balance of internal and external contributions.
May 21, 2015
Courting investors with expertise in foreign markets can provide companies with a crucial, but often overlooked, advantage in pulling off international M&A deals.
May 14, 2015
If firms become mired in the successful practices that got them to where they are, they may stop looking for new ways to exploit resources and opportunities.
May 7, 2015
Your next innovation breakthrough probably won’t come from social media.
April 30, 2015
Customer service websites can help B2B firms keep their costs down, but they must invest in traditional hotlines and tech support to satisfy their neediest clients.