July 30, 2015
Managers of startup companies should carefully balance their goals of expansion against the reality of cutbacks and downsizing.
July 23, 2015
Product returns are typically seen as a necessary headache and a cost drain. But companies can use their return policies to enhance customer loyalty and increase profits.
July 16, 2015
Online consumer reviews of new products are more than just word of mouth — they also can provide companies with early (and free) advice on how to improve products.
July 9, 2015
The streamlining of corporate operations is usually executive-led, but engaging frontline employees is crucial to genuine reform.
June 30, 2015
Although supervisors profess to have stores’ closing routines under control, consumers and employees alike bemoan the lack of consistency in related management policies.
June 25, 2015
Companies can significantly influence the media visibility of their CEO with certain kinds of press releases — but having a prominent CEO can also work to shareholders’ detriment.
June 18, 2015
When it comes to corporate multiculturalism, it’s the relationship between an ethnically diverse board and its CEO that makes the biggest difference for leading firms.
June 11, 2015
Firms can best accommodate employees with disabilities by delegating authority to their immediate supervisors and providing clear instructions in the HR manual on how to handle workers’ individual needs.
June 4, 2015
Contrary to the popular notion that consumers care for the products they own, people are more likely to act recklessly toward certain items when a more appealing upgrade reaches the market.
May 28, 2015
The success of projects involving several stakeholders can depend on achieving the right balance of internal and external contributions.