Honda’s practice of learning from errors had to change when failure became deadly.
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- The best leadership team contains both innovative producers and recognized performers. Unfortunately, many companies expect a single individual to fulfill both roles. For more related insights, listen to “What Makes Self-Made Billionaires Different.”
- The streamlining of corporate operations is usually executive-led, but engaging frontline employees is crucial to genuine reform.
- Although supervisors profess to have stores’ closing routines under control, consumers and employees alike bemoan the lack of consistency in related management policies.
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