November 22, 2011
As the ability to gather sophisticated data grows, here’s a four-step process for making segmentation drive improved performance.
November 22, 2011
Emulating the methods used to transform production quality could clean up the Internet — and might even pay for itself.
November 22, 2011
The Ecology of Technology
August 23, 2011
Rapid advances in manufacturing technology point the way toward a decentralized, more customer-centric “maker” culture. Here are the changes to consider before this innovation takes hold.
July 1, 2011
A conversation with Aetna Executive Vice President Meg McCarthy.
May 24, 2011
The next wave of online business models must focus narrowly, rather than blindly pursuing scale.
May 24, 2011
Retail banks can use Facebook, YouTube, and other new platforms to better reach their “Generation C” customers.
May 16, 2011
Historian Elin Whitney-Smith looks at previous periods of disruption to understand what companies (and people) are going through today.
May 2, 2011
As simulation technologies transform the apparel shopping experience, retailers must decide how rapidly to embrace innovation. The Fits.me story demonstrates how challenging — and rewarding — an Internet marketing strategy can be.
February 22, 2011
The secret to profitability on the Internet has finally arrived in an innovative blend of social media, Web mobility, and creative e-commerce applications.
February 22, 2011
How to prepare for the Connected Generation’s transformation of the consumer and business landscape.
February 22, 2011
As smartphones change shopping, merchants face a stark choice: Fall in behind their newly enabled consumers or fall behind altogether.
February 22, 2011
The former chairman of the board of France Télécom says telecommunications companies must outpace — or be inundated by — the coming explosion in data traffic.
February 22, 2011
A review of The Shallows, by Nicholas G. Carr.
February 22, 2011
How one of the world’s most innovative companies discovered the value of focusing its R&D attention on its own business practices.
February 22, 2011
His inventions from 50 years ago enabled cell phones, laptops, and flat-screen TVs. Now, at age 88, he’s aiming to make solar power cheaper than coal.