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Technology Archive

October 1, 2001

B2B Benchmark: The State of Electronic Exchanges

Business-to-business e-commerce is fraught with peril for buyers and sellers alike. An exclusive survey of 1,800 e-Marketplaces shows what it takes to win.
October 1, 2001

Catching Travelers on the Fly

Occasion-based segmentation online is the travel industry’s ticket to success.
October 1, 2001

Toward Digital Democracy: A Strategist’s Plan for Fixing Flawed Elections

Election reform in the U.S. is the ultimate change-management project. One principle must guide it: Treat voters like customers.
October 1, 2001

Best Business Books: Internet

Of Bits and Books and the New Economy
July 1, 2001

Why Cisco Fell: Outsourcing and Its Perils

Cisco. Sony. Palm. Contract manufacturers gave OEMs more supply chain headaches than solutions. What went wrong. What needs to be done.
July 1, 2001

Oasis in the Dot-Com Delivery Desert

E-tail intermediaries may do what Kozmo and Webvan could not.
July 1, 2001

Bye-Bye Blackboards

Corporate training doesn't have to be dull. Game-based learning lets you play your way to smarter business.
July 1, 2001

Rethinking Strategy in a Networked World (or Why Michael Porter is Wrong about the Internet)

The Harvard strategy guru errs when he says partnerships erode competitive advantage, the author contends. Instead, they are now central to business success.
July 1, 2001

Seize the Occasion! The Seven-Segment System for Online Marketing

Internet marketing has been a shot in the demographic darkness. Effective e-tailing must target not just users, but usage — a methodology called “occasionalization.”
April 1, 2001

Beyond Utopia: The Realist’s Guide to Internet-Enabled Supply Chain Management

The solution to more efficient supply networks lies not with “frictionless” technologies, but with shared objectives and insights across the extended enterprise. Call it “Federated Planning.”
April 1, 2001

The Great Portal Payoff

Advertising click-through rates have plunged below 1 percent on Internet portals. That means marketers must banish the banner, and brandish the brand.
April 1, 2001

Scrambled Egg: The Making and Breaking of an Online Bank

For the pioneering U.K. startup, clicks without bricks and building share without care led to a first-mover disadvantage.
April 1, 2001

Beating the B2B Odds

Internet auctions create losers as well as winners. Game theory shows companies how to improve their chances.
January 1, 2001

The Three Phases of Value Capture: Finding Competitive Advantage in the Information Age

Creating value is just the beginning. To make money from innovation, you must drive your industry's evolution — even before the industry exists.
January 1, 2001

Zealot Profile: Wade R. Fenn

Best Buy Co. Inc., Executive Vice President, Marketing
January 1, 2001

Zealot Profile: Gustavo A. Cisneros

Cisneros Groups of Companies, Chairman and CEO
January 1, 2001

The Last Mile to Somewhere

Once considered the domain of tacticians, operations now resides at the forefront of business strategy. Consider the saga of Web-based delivery services.
January 1, 2001

The Priceline Problem

January 1, 2001

Incubators in Europe: A Tough Egg to Hatch

Once the preserve of Silicon Valley, Internet incubators are now rapidly expanding in Europe. The question: Will they survive?
January 1, 2001

From Vertical to Virtual: How Nortel's Supplier Alliances Extend the Enterprise

To grow a new fiber-optics business at Internet speed, the Canadian giant gave up manufacturing and turned its vendors into strategic partners.