Adam Lai specializes in creating unique customer experiences and in analytic design for PwC's consulting practice. He brings together customer strategy, design, analytics, and collaborative transformation management to support organizations as they transform their customer experience. Based in Sydney, he is a partner with PwC Australia.

All articles by Adam Lai


Most Popular

  1. 1.Succeeding the long-serving legend in the corner office
  2. 2.Daniel Defoe’s hard-earned lessons on business and life
  3. 3.Rolling toward responsible capitalism
  4. 4.The Four X Factors of Exceptional Leaders
  5. 5.The Habits that Slow Down Women’s Careers
Strategy& insights
2018 CEO Success Study
What happens after a legendary chief executive departs? Find out in a new analysis of CEO succession at the world’s 2,500 largest public companies.