Adam Lai specializes in creating unique customer experiences and in analytic design for PwC's consulting practice. He brings together customer strategy, design, analytics, and collaborative transformation management to support organizations as they transform their customer experience. Based in Sydney, he is a partner with PwC Australia.
All articles by Adam Lai
Saving to your library.
The item has been saved. Click here to access your saved items, or click the “X” to go back to the article.
There was an error