All articles by Anne Chung

Once used largely for nonessential, tactical activities, partnering now covers core operations, transforming entire industries.

E-tail intermediaries may do what Kozmo and Webvan could not.

The solution to more efficient supply networks lies not with “frictionless” technologies, but with shared objectives and insights across the extended enterprise. Call it “Federated Planning.”

Is Urbanfetch's demise a harbinger of doom for other Web-based delivery services? Maybe not, depending on their willingness to change and investors' willingness to wait.