Jon Katzenbach is an advisor to executives for Strategy&, PwC’s strategy consulting group. He is a managing director with PwC US, based in New York, and founder of the Katzenbach Center, Strategy&’s global institute on organizational culture and leadership. His books on organizational culture, leadership, and teaming include The Wisdom of Teams (with Douglas K. Smith; Harvard Business School Press, 1993) and Leading Outside the Lines: How to Mobilize the (In)Formal Organization, Energize Your Team, and Get Better Results (with Zia Khan; Jossey-Bass, 2010).
All articles by Jon Katzenbach
Why authentic informal leaders are key to an organization’s emotional healthMay 27, 2020 Tapping into the collective wisdom of key employees can help a company build the capacity to weather the worst crises.by Jon Katzenbach, Augusto Giacoman, and Paolo Morley-Fletcher
10 principles of organizational cultureFebruary 15, 2016 Companies can tap their natural advantage when they focus on changing a few important behaviors, enlist informal leaders, and harness the power of employees’ emotions. See also “What Is Corporate Culture?”by Jon Katzenbach, Carolin Oelschlegel, and James Thomas
The Critical Few: Components of a Truly Effective Culture February 11, 2014 Forget the monolithic change management programs and focus on the elements of your culture that drive performance.by Jon Katzenbach, Rutger von Post, and James Thomas