A Guide to This Season’s ConsumersIn a complicated retail landscape, it is critical for retailers to understand what shoppers are thinking. December 20, 2017 by Michelle Gerdes
Uniqlo Addresses Retail Woes with High-Tech Vending MachinesA small but growing number of retailers and restaurants are experimenting with selling their wares through unstaffed kiosks, often linked to apps and e-payment systems. August 15, 2017 by Michelle Gerdes
Chipotle Takes Another Hit to Reputation, Stock PriceThis month’s closure of a burrito shop for possible norovirus shows how vulnerable a company’s image is in the digital age. July 21, 2017 by Michelle Gerdes
Speed Meets Variety in Amazon’s Deal for Whole FoodsThe $13.7 billion agreement may help both retailers overcome some of their biggest hurdles. June 16, 2017 by Michelle Gerdes
The Perils and Promise of Working at HomeThe lessons behind that viral BBC interview. March 13, 2017 by Michelle Gerdes
Small Box RetailersTarget is the latest retailer to double down on mini versions of its stores — and hopes to avoid others’ pitfalls. October 18, 2016 by Michelle Gerdes
What Whole Foods Is Learning by Trading DownThe high-end grocery company is using its newly formed 365 chain to experiment with new business practices. July 29, 2016 by Michelle Gerdes
The End of the AffairCan a controversial dating site regain trust by rebranding itself? July 20, 2016 by Michelle Gerdes
Why Nestlé Was So Quick to Hire an Outsider CEOIt shouldn’t be surprising that the storied food company brought in a healthcare executive as its next leader. June 29, 2016 by Michelle Gerdes
Leading a Company That Wants to Change Lives through Sports by Ulrich Störk, Nadia Kubis, and Art Kleiner
