Steve Barr is a partner with PwC US, based in San Francisco. He is the PwC US retail and consumer markets leader and is a member of the board of directors of the National Retail Federation (NRF) Foundation.
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Today’s Retail Needs Both Tech and the Human TouchMay 17, 2018 Digital tools can enhance the customer experience, but won’t replace people.by Steve Barr and Ellen Davis
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In one of the largest global surveys of workers, people revealed a mostly optimistic story, but one with some concerning undercurrents.