All articles by Steven Wheeler

Why Your Next CEO Should Come from Inside

December 11, 2007

Harvard Business School professor Joseph L. Bower believes that only home-grown leaders have the sense of history and respect for culture to bring companies through major transitions. But not every insider is up to the job.

by Steven Wheeler

A Blueprint for Strategic Leadership

November 28, 2007

How to build an organization in which executives will flourish.

by Steven Wheeler, Walter McFarland, and Art Kleiner

The Era of the Inclusive Leader

May 29, 2007

As turnover levels off, our annual CEO succession study shows chief executives and their boards adopting new survival strategies.

by Chuck Lucier, Steven Wheeler, and Rolf Habbel

Building a Better Matchmaker

November 29, 2005

How a “customer-sensing capability” can do a better job of connecting people to the cars — and other purchases — of their dreams.

by Maarten Jager and Steven Wheeler

How the Auto Industry Should Embrace CRM

May 1, 2002

Information technology is a costly enabler of customer relationship management (CRM). But CRM programs coupled with smart technology and strategy may soon mean the end of the road for mass marketing in the auto industry.

by Steven Wheeler