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Susan Cramm

Susan Cramm, leadership coach, author, and former CFO and CIO, is committed to the principle that the best leaders take care of business by taking care of the people entrusted to their care.

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All articles by Susan Cramm

Is Donald Trump a Model for Communicators?
His simple story line helped carry him to the presidency. Is there a lesson there for business leaders?
January 18, 2017 by Susan Cramm
Mind Over Matter
In his new book, Charles Duhigg demonstrates that making the right choices is the key to boosting personal productivity.
April 18, 2016 by Susan Cramm
Moving Beyond Labels
To get the most out of employees and colleagues, leaders have to train themselves to go deeper than snap judgments and get to know people for who they are.
March 24, 2016 by Susan Cramm
How to Grow into an Original Person
In his new book, Adam Grant turns the conventional wisdom on non-conformity on its head.
February 10, 2016 by Susan Cramm
Why It Makes Sense for Managers to Go Slow to Go Fast
When it comes to organizational change, allowing sufficient time to gain attention and approval will increase your odds of success.
January 26, 2016 by Susan Cramm
Self-Improvement Lessons
How to become the best version of yourself.
January 12, 2016 by Susan Cramm
How to Raise Millennials in the Workplace
As they hire and develop new talent, companies have to offset the influence of well-meaning “concierge parents.”
December 21, 2015 by Susan Cramm
Paychecks with a Purpose
A career is fine, but it’s not as important as a calling.
November 18, 2015 by Susan Cramm
Wanted: Leaders Who Use Their Powers for Good
Putting people at the heart of your business strategy is the way to start reshaping a heartless system.
November 4, 2015 by Susan Cramm
Bridging the Disconnect between Leadership Theory and Practice
A new book shows why the qualities we reward in our leaders can actually undermine a company’s performance.
October 20, 2015 by Susan Cramm
Help, I Need Somebody (at the Office)
There’s power in asking for help in a world full of people longing for connection.
October 6, 2015 by Susan Cramm
The Dawning of a Conscious Consumer
Use your purchasing power for good.
September 9, 2015 by Susan Cramm
Conflict Is a Matter of the Heart
Learn to develop a mind-set of curiosity, rather than one of conviction.
August 5, 2015 by Susan Cramm
Strengthening Your Cultural Fortress
Building a strong company culture is about more than the perks you offer employees.
June 23, 2015 by Susan Cramm
What’s Love Got to Do with Business?
How to fall in love with your colleagues.
May 12, 2015 by Susan Cramm
Developing the Conviction to Do Meaningful Work
As we get older, deciding to pursue our dreams becomes more difficult — but it’s never too late to do something that’s important to the world.
April 14, 2015 by Susan Cramm
Speak Honestly, Lead Honorably
Beware of euphemisms that belie “hellish” behavior.
March 16, 2015 by Susan Cramm
Why Achieving Work-Life Harmony Is More Valuable than Striving for Work-Life Balance
The author of a new book says it’s more productive to integrate your career with your passions, talents, and service to others.
February 9, 2015 by Susan Cramm
Defensive Behavior and the Bosses That Provoke It
Managing self-protective responses in the workplace is up to employees and their supervisors alike.
January 12, 2015 by Susan Cramm
The False Dichotomy of Wages vs. Profits
A new book explains why good jobs on the front lines can lead to competitive success.
December 22, 2014 by Susan Cramm
Are You a Conscious Capitalist?
It’s time for capitalism to find a higher purpose.
September 22, 2014 by Susan Cramm
Lead by Doing, Not by Delegating
Leaders who pass hard problems to their subordinates create cynicism, not success.
July 25, 2014 by Susan Cramm
Do Winners Give—or Take—All?
Generosity in the workplace doesn’t cost as much as being selfish.
June 26, 2014 by Susan Cramm
Second Thoughts about Bad Bosses
Susan Cramm, author of 8 Things We Hate about I.T.: How to Move beyond the Frustrations to Form a New Partnership with I.T., introduces a lesson in assessing bosses from The Curmudgeon’s Guide to Getting Ahead: Dos and Don’ts of Right Behavior, Tough Thinking, Clear Writing, and Living a Good Life, by Charles Murray.
June 20, 2014 by Susan Cramm
Getting Fired for the Right Reasons
Effective leaders focus on powerful possibilities, not problems.
June 11, 2014 by Susan Cramm
40 Chances to Realize Your Goals
If you find yourself thinking you could be doing more with your life, take a chance and make a change.
May 12, 2014 by Susan Cramm
A Reality Check on Women’s Progress in the Workplace
Is it time to add some civil disobedience to the civil discourse?
April 11, 2014 by Susan Cramm
Do the “Side Hustle” for Your Next Job
What used to be considered pastimes or hobbies might eventually provide your next paycheck.
March 21, 2014 by Susan Cramm
Encouraging the Next Generation
Take a moment, change a life.
March 6, 2014 by Susan Cramm and Sarah Hiner
Align with Your Star Employees
When you connect the development of your top talent with the needs of your organization, everyone wins—and your best people stay. To assess how well you’re retaining your top talent, take our interactive quiz.
February 24, 2014 by Susan Cramm

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Susan Cramm

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