All articles by Matt Palmquist
What Does “Closing Time” Mean to Your Retail Business?June 30, 2015 Although supervisors profess to have stores’ closing routines under control, consumers and employees alike bemoan the lack of consistency in related management policies.by Matt Palmquist
When CEO Star Power BackfiresJune 25, 2015 Companies can significantly influence the media visibility of their CEO with certain kinds of press releases — but having a prominent CEO can also work to shareholders’ detriment.by Matt Palmquist
The Advantages of a Diverse BoardJune 18, 2015 When it comes to corporate multiculturalism, it’s the relationship between an ethnically diverse board and its CEO that makes the biggest difference for leading firms.by Matt Palmquist
Decentralization of the Corporate Structure Is Key for Workers with DisabilitiesJune 11, 2015 Firms can best accommodate employees with disabilities by delegating authority to their immediate supervisors and providing clear instructions in the HR manual on how to handle workers’ individual needs.by Matt Palmquist
Oops! I “Dropped” My Phone: A Consumer’s Justification for Buying New ThingsJune 4, 2015 Contrary to the popular notion that consumers care for the products they own, people are more likely to act recklessly toward certain items when a more appealing upgrade reaches the market.by Matt Palmquist
So Happy Together: The Right Kind of CollaborationMay 28, 2015 The success of projects involving several stakeholders can depend on achieving the right balance of internal and external contributions. by Matt Palmquist
International Investors Can Be a Hidden AdvantageMay 21, 2015
Courting investors with expertise in foreign markets can provide companies with a crucial, but often overlooked, advantage in pulling off international M&A deals.
by Matt Palmquist
The Double-Edged Sword of SuccessMay 14, 2015
If firms become mired in the successful practices that got them to where they are, they may stop looking for new ways to exploit resources and opportunities.
by Matt Palmquist
For New Product Design, “Likes” Can Lead You AstrayMay 7, 2015 Your next innovation breakthrough probably won’t come from social media. by Matt Palmquist
In Customer Service, In with the New Doesn’t Mean Out with the OldApril 30, 2015
Customer service websites can help B2B firms keep their costs down, but they must invest in traditional hotlines and tech support to satisfy their neediest clients.
by Matt Palmquist
Taking an Innovative Step ForwardApril 23, 2015 Conventional wisdom suggests that delays during the new product development cycle can hinder a project, or even kill it entirely. It’s time to rethink this narrow outlook.by Matt Palmquist
When the Search for People Skills BackfiresApril 16, 2015 Job ads that specifically seek team players can have the unintended downside of scaring away potential hires with technical rather than collaborative skill sets.by Matt Palmquist
Demand Growing for Supply Chain ExecsApril 9, 2015 Large companies are recruiting an increasing number of top executives with experience in supply chain management. But the financial payoff remains elusive.by Matt Palmquist
Protecting IP from 3D Printing: What Companies Need to KnowApril 2, 2015 Many companies were caught unawares by the threat of online music piracy in the 1990s. But the lessons they learned then can teach them how to deal with new technological dangers.by Matt Palmquist
A Culture of PersonalityMarch 19, 2015 A CEO’s character can change a company’s culture, the way it operates, and its performance. by Matt Palmquist
Sometimes It Pays to Be the UnderdogMarch 3, 2015
Large chains that compete too aggressively against small businesses may suffer the wrath of consumers.
by Matt Palmquist
The Buzzkill BossFebruary 25, 2015 The joys and struggles that leaders experience at home have a major impact on their attitudes at work, as well as on their subordinates’ moods and performance. by Matt Palmquist
Using Wikipedia to Your Firm’s AdvantageFebruary 18, 2015
Establishing a profile on Wikipedia can be a boon for companies, but managers must forge ties with the site’s contributors rather than relying on typical marketing strategies.
by Matt Palmquist
The Dangers of Too Much Workplace CohesionFebruary 10, 2015 Although personal relationships among coworkers are usually viewed as positive, excessive socialization can lead to a decline in team performance. by Matt Palmquist
Honesty (about Your Costs) Is the Best PolicyFebruary 6, 2015 Being honest about the expenses that go into developing and distributing a product can increase sales and enhance a firm’s bond with consumers. by Matt Palmquist
Nice Companies Finish FirstJanuary 29, 2015
Firms that make an effort to be responsible are rewarded more than those that seek only to make money.
by Matt Palmquist
Gone Phishin’: A Threat Companies Can’t IgnoreJanuary 22, 2015
The loss in stock value and trading volume for companies targeted by phishing scams proves that firms have plenty to lose from these high-tech attacks.
by Matt Palmquist
The Value of the CEO Variety PackJanuary 15, 2015 A chief executive with a diverse background usually brings innovation and new ideas to a company, but the shake-up doesn’t necessarily pay off.by Matt Palmquist
Pay Well, But Not Too WellJanuary 7, 2015 While compensating managers generously might induce more of them to stay, paying anyone too much can upset the balance of the executive suite.by Matt Palmquist
Gossip in the Workplace Could Signal Larger ProblemsDecember 23, 2014 Potentially harmful rumors can start because employees feel inadequately informed, and they can spread when companies fail to keep their promises to their workers. by Matt Palmquist
Why a CEO’s Trip to the Bahamas Could Be Good for BusinessDecember 18, 2014 Vacations taken by CEOs provide an unlikely, but highly reliable, way to approximate a firm’s corporate activity and anticipate its stock returns.by Matt Palmquist
A Different Kind of C(E)ODecember 11, 2014 To stay ahead of political and social upheaval, multinational firms should consider elevating external affairs to the same level as other top management spheres.by Matt Palmquist
Go Big or Go Home: Factors for a Successful RebrandingDecember 4, 2014 Companies that winningly reposition their brands tend to do so by anticipating market trends and overcoming or minimizing common challenges.by Matt Palmquist
An Upside to Brand GenericideNovember 20, 2014 Despite lawyers’ conventional wisdom, becoming a household name can actually be a brilliant marketing strategy.by Matt Palmquist
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