Matt Palmquist is a freelance business journalist based in Oakland, Calif.
All articles by Matt Palmquist
What Does “Closing Time” Mean to Your Retail Business?June 30, 2015 Although supervisors profess to have stores’ closing routines under control, consumers and employees alike bemoan the lack of consistency in related management policies.by Matt Palmquist
Decentralization of the Corporate Structure Is Key for Workers with DisabilitiesJune 11, 2015 Firms can best accommodate employees with disabilities by delegating authority to their immediate supervisors and providing clear instructions in the HR manual on how to handle workers’ individual needs.by Matt Palmquist
Oops! I “Dropped” My Phone: A Consumer’s Justification for Buying New ThingsJune 4, 2015 Contrary to the popular notion that consumers care for the products they own, people are more likely to act recklessly toward certain items when a more appealing upgrade reaches the market.by Matt Palmquist
So Happy Together: The Right Kind of CollaborationMay 28, 2015 The success of projects involving several stakeholders can depend on achieving the right balance of internal and external contributions. by Matt Palmquist
For New Product Design, “Likes” Can Lead You AstrayMay 7, 2015 Your next innovation breakthrough probably won’t come from social media. by Matt Palmquist
In Customer Service, In with the New Doesn’t Mean Out with the OldApril 30, 2015
Customer service websites can help B2B firms keep their costs down, but they must invest in traditional hotlines and tech support to satisfy their neediest clients.
by Matt Palmquist
Protecting IP from 3D Printing: What Companies Need to KnowApril 2, 2015 Many companies were caught unawares by the threat of online music piracy in the 1990s. But the lessons they learned then can teach them how to deal with new technological dangers.by Matt Palmquist
Gossip in the Workplace Could Signal Larger ProblemsDecember 23, 2014 Potentially harmful rumors can start because employees feel inadequately informed, and they can spread when companies fail to keep their promises to their workers. by Matt Palmquist
Why a CEO’s Trip to the Bahamas Could Be Good for BusinessDecember 18, 2014 Vacations taken by CEOs provide an unlikely, but highly reliable, way to approximate a firm’s corporate activity and anticipate its stock returns.by Matt Palmquist
Go Big or Go Home: Factors for a Successful RebrandingDecember 4, 2014 Companies that winningly reposition their brands tend to do so by anticipating market trends and overcoming or minimizing common challenges.by Matt Palmquist
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