All articles by Matt Palmquist

Chief executives who support pricing capabilities see significant gains in firm performance.

Online retailers can encourage word-of-mouth advertising by appealing to consumers’ benevolence.

Building on solid performance, upbeat managers set ever-higher goals—and achieve them.

Corporations that understand why people buy counterfeit goods can learn to draw more consumers away from fakes.

Protections from the consequences of failure encourage these leaders to make riskier bets that end up benefiting shareholders more.

Companies that focus on consumers with little spending power can change the dynamics of an industry.

The rescue of GM and Chrysler came with a cost, but it put them back in the game and even benefited Ford.

Companies can capitalize on the wealth of information in consumers’ and competitors’ online posts.

Well-meaning but meddlesome boards can wreak havoc on a company during a financial crisis.

Games in the workplace can have a beneficial effect on employees, but not when they’re mandated by management.

Companies that focus on driving customer usage and spending see their conversion rates increase.

There are certain rules to follow if you want to grow your Twittersphere.

Companies that lose the number one spot don’t have long to get back on top.

An increasing number of companies are giving consumers specific details about their efforts to protect the environment and their workers.

Decisions about store openings and closings often leave the stock market cold.

What’s the right move when your famous pitchperson takes a public beating?

New research shows how successful managers keep complex projects on track.

Top leaders appointed by previous CEOs can help rein in the incumbent.

Academic studies of the recruitment of chief executives suggest that those from outside the industry do relatively well, companies pay more for generalists than for specialists, and “shadow emperors” hamper performance.

Joining boycotts brings tactical and long-term benefits.

A controversial financial market indicator may be able to prevent short-term crises in the modern computerized trading world.

To stem the loss of repatriated employees, multinationals must show them more respect.

In cutting down on risky investments, the VC industry is both curbing its upside potential and shortchanging startups.

Personal connections between borrowers and bankers produce better results for both sides.

A new way to assess the pluses.

How upstream companies can hedge the risks from demand cycles.

MBA students who attend schools where teachers publish frequently end up earning more.

Supporters of the status quo — not the creative types — are seen as more effective.

In a soft economy, collaborative negotiation may be the winning strategy.

A successful change management initiative requires commitment from all the organization’s leaders, not just the CEO.