Organizations & people

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How productivity tracking can empower employees

It’s important to know what your workforce is actually doing, yet many employees balk at being monitored. But if monitoring is done right, employees benefit.
by John Garvey
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Learn to pivot like a dolphin

Get yourself unstuck by paying close attention to cues and experimenting until you figure out what’s needed of you.
by Adam Kahane
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Rethinking Brand You

Excellence provocateur Tom Peters sharpens the career advice he’s been giving for the past 20 years.
by Art Kleiner
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Why Net Promoter Score is past its prime

The metric was useful in simpler times, when companies were beginning to understand the importance of customer experience. But it’s time to replace it.
by Matt Egol
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The new company towns

Cash handouts and high-speed Internet are attracting people to unlikely places now that remote working is on the rise.
by Linda Rodriguez McRobbie

How to create happier employees

Professor Jochen Menges on the ways companies can develop well-being initiatives that genuinely make people feel better.
by Laura W. Geller

The case for general excellence

In his new book, Range, David Epstein argues that although specialization has its virtues, businesses need people with wide horizons and ranges of interests in order to succeed.
by Daniel Akst
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Don’t be a “leader”

Successful leaders must recognize that their role is much more than the endgame of a specialist. Leading requires constant learning and a balance of specialized and broad knowledge.
by Eric J. McNulty