Leaders in waiting
PwC’s latest survey of family-owned enterprises finds millennials ready to step up, and highlights four paths they can follow to success.
Issue 98, Spring 2020
Cover story
In this issue
GMOROX3: Boosting returns on leadership, customer, and employee experience
You can transform your company by strengthening the links among all three types of activity.10 principles for leadership presence
Build muscle memory to support conviction, commitment, and resilience for yourself and your organization. See also “A guide to establishing your leadership presence.”
Leading Ideas
- Leadership
How to think like a CEO
Top leaders share a particular habit of mind that sets them apart. - Consumer & retail
Creating an agile mind-set at PepsiCo
The company’s Central and South America unit transformed itself after implementing a more nimble approach that stoked innovation and increased employees’ free time. - Tech & innovation
The fourth industrial revolution in agriculture
For agribusinesses, implementing new technologies requires focusing on four critical capabilities. - s+b BlogsWorkforce
What Avengers: Infinity War can teach us about business
The movie shows that diverse individuals can work together to overcome extraordinarily daunting challenges. - s+b BlogsLeadership
Can you be a shaper of great institutions?
Former Tata Group director R. Gopalakrishnan, who's written a new book, says the best leaders focus on building both a better business and a better world.
Essays
- Workforce
Thawing the frozen middle
As businesses put trillions of dollars into digital transformations, they need a plan to ensure that middle management is helping make the most of the investment. - Energy
Business could steer India and the world out of troubled waters
Amid alarming scarcity, some companies are going beyond incremental improvements to change how water is used and managed. - Consumer & retail
Niche work if you can get it
Understanding how specialist companies succeed can help all leaders learn ways to stick to their strategies.
The Thought Leader Interview
John Hennessy’s higher learning
The former Stanford president and current Alphabet chair distills leadership lessons from a long career in the heart of Silicon Valley.
Books in Brief
What’s your story?
In his new book, Nobel-winning economist Robert J. Shiller emphasizes the importance of narratives.A brave new workless world
In his new book, Oxford University economist Daniel Susskind sketches out the perils and promise of automation’s displacement of labor.A disappointing progress report on diversity and inclusion
In Diversity, Inc., NYU journalism professor Pamela Newkirk revisits decades of investment in D&I, and asks why the returns have been so meager.
Recent Research
- s+b Blogs
The three Ts of handling consumer data
Customers give personal information to companies that are careful about trust, transparency, and the type of data they request.
Trending articles
- 1.Do the right thing: Building trust in turbulent times
Companies should focus on the human impact of their core business, says academic and consultant Alison Taylor.
- 2.10 principles of organization designThese fundamental guidelines, drawn from experience, can help you reshape your organization to fit your business strategy. See also “A guide to organization design.”
- 3.The rise of the eco-friendly consumerDuring the pandemic, people have become more sensitive to the environmental impact of their shopping decisions—and companies are responding.
- 4.How fearless organizations succeedAmy Edmondson describes three steps leaders can take to create psychological safety, the prerequisite for greater innovation and growth.
- 5.Using neuroscience to make feedback work and feel betterResearch shows that using feedback is how organisms — and organizations — stay alive. Here’s how leaders can make the most of the anxiety-producing process.
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