More Organizations & people
Archives by year:
- February 23, 2021It’s not easy to spot those who spend all their energy looking up, so organizations need systems to root them out.
- February 22, 2021
Three steps to the “best next” workplace
When COVID-19 wanes, returning to normal won’t be good enough. Leaders need practices to help them create a future that’s amazing. - February 17, 2021
Detective story
Homicide, David Simon’s classic study of Baltimore’s detective squads, contains powerful management lessons. - s+b BlogsFebruary 11, 2021
Why we need a “Take Your Manager to Care-Work Day”
By flipping the script, we can show how caregiving makes workers even more valuable. - February 3, 2021
Building a culture of learning at work
How leaders can create the psychological safety for people to constantly rethink what’s possible. - s+b BlogsFebruary 2, 2021
Setting your company up for success in 2021
After nearly a year of customer experience improvisation, here’s what to focus on moving forward. - s+b BlogsJanuary 29, 2021
Supporting employees working from home
The vaccines needed to end the pandemic are here, but it will be months before many employees come back to the workplace. Here’s how to help them now. - s+b BlogsJanuary 26, 2021
Why the first five minutes of a meeting shape its outcome
You’ve planned a great gathering for your team. Now it’s time to start it off right. - January 22, 2021
Will the C-suite empty out in 2021?
As executives reevaluate their work–life priorities, a shake-up of the top corporate talent is likely. - s+b BlogsJanuary 13, 2021
How to be a great sponsor
When you’re asked to help young, underrepresented talent succeed, here’s what you’ll need to know to do the job right. - s+b BlogsJanuary 12, 2021
Do you really want a CEO to be a role model?
Caveat emptor is as relevant to leadership as it is to consumer products. - s+b BlogsJanuary 8, 2021
Rethinking gender alliances at work
Practices and attitudes must be updated to ensure men can do more caregiving at home. - January 5, 2021
How board directors can advance racial justice
Three commitments to help companies promote diversity, equity, and inclusion — and resist the status quo. - December 22, 2020
The stakeholder–shareholder debate is over
The role of corporations in society shifted permanently in 2020. - December 21, 2020
The 10 most read s+b articles of 2020
Running a company in a pandemic-impacted world, the trouble with “managers,” and more of the most read stories this year. - December 18, 2020
Case for change: Ensuring equal opportunity digital access for global youth
It’s in the interest of business leaders to help. - December 15, 2020
No, we can’t
In her new book, Can’t Even, Anne Helen Petersen lays out the immense challenges millennials face in gaining a foothold in the economy. - s+b BlogsDecember 14, 2020
Nice Work, and everyone can get it
David Lodge’s comic novel explores what business can learn from literature, and vice versa. - December 10, 2020
Lazy leaders and heroic managers
Strategic transformation failures are often blamed on middle managers, but the real culprit is executives not delivering on three key issues. - s+b BlogsDecember 1, 2020
Why employee surveys, like political polls, are misleading
It’s time to stop relying on old ways of gauging how people feel. - s+b BlogsNovember 30, 2020
Do people work better without a crowd?
What we can learn from athletes performing in empty stadiums. - s+b BlogsNovember 23, 2020
Use social design to help your distributed team self-organize
For your organization to reach its new normal, you’ll need to take a human-centric, bottom-up approach. - s+b BlogsNovember 10, 2020
Why you should apply design thinking to the employee experience
COVID-19 has forced changes in the way people work — and created a once-in-a-generation opportunity to increase engagement and productivity. - s+b BlogsNovember 4, 2020
Why leaders need to broaden their world view
Bias can marginalize employees and lessen their contributions. Managers should take corrective action to get the best out of their teams. - November 2, 2020
The road to successful change is lined with trade-offs
Rather than trying to convince people your change initiative is the right one, invite them to talk openly about what it might take to implement it: the good, the bad, and the frustrating. - s+b BlogsOctober 29, 2020
The fear factor
In the right circumstances, fear can be a powerful motivating force. - October 28, 2020
Superhuman resources: How HR leaders have redefined their C-suite role
The trials of 2020 have thrust human resources into the spotlight. The HR leaders who have shined know how to help their companies thrive. - s+b BlogsOctober 23, 2020
Why business leaders should try thinking like a comedian
It can make you a more creative leader and problem solver — no sense of humor necessary. - October 20, 2020
Empathy: The glue we need to fix a fractured world
Stanford psychologist Jamil Zaki explains that whether we are dealing with business, politics, or personal matters, it’s possible — and advantageous — to train ourselves to be more empathic. - s+b BlogsOctober 20, 2020
Companies should make it their business to get out the vote
Facilitating voting supports customers and employees, both of whom increasingly expect businesses to make the world a better place. - s+b BlogsOctober 13, 2020
Working parents need flexibility and technology support
With offices and schools closed in many areas, companies can help their employees with children by providing a few key benefits. - October 12, 2020
The lasting impact of 2020 on leadership
Successful leaders need to cultivate a “frictionless mind.” - October 6, 2020
Virtual reality creates a new environment for employee training
A new study finds that VR-led soft-skills training can be engaging, fast, and cost-effective. - October 5, 2020
Creating a powerful ecosystem to sustain competitiveness
How companies come together to create value when disruption leads to new industry sectors. - September 28, 2020
CEOs need to take the lead on upskilling
A digitally savvy, engaged workforce helps businesses thrive amid uncertainty. Here are four reasons to act now. - s+b BlogsSeptember 24, 2020
Leading your team of hunter-gatherers
The way in which ancient societies organized themselves offers clues to how to manage today’s changing workforce. - September 23, 2020
Enterprise agility and experience management efforts work best when they work together
Many companies achieve early wins with separate transformational efforts, then stall. But if combined and enhanced using “return on experience,” or ROX, measures, these two programs can unlock each other’s potential. - September 18, 2020
Why corporate well-being initiatives need to get personal
In a recent PwC survey, CEOs reported plans for their companies to become more digital and flexible — and more employee focused. - September 16, 2020
Connecting the dots in an uncertain world
NYU’s Christian Busch makes the case that serendipity is a skill, resulting from a mindset that allows you to see and act on opportunities in seemingly unrelated facts or events. - s+b BlogsSeptember 8, 2020
Don’t kill bureaucracy, use it
Bureaucracies are the scaffolding needed to implement new ideas at scale. Just remember to dismantle them when the work is done. - s+b BlogsSeptember 3, 2020
Clocking in, 21st-century style
In the era of telecommuting, what qualifies as “working time”? A new paper proposes a way to track employees’ hours on the job while respecting their time off. - s+b BlogsSeptember 1, 2020
What is an office for now?
Remote working may be here to stay, but don’t write off the office just yet. - s+b BlogsAugust 27, 2020
Building on a culture of belonging: PwC’s first D&I transparency report
Why sharing results is part of our commitment to diversity. - August 27, 2020
How company leaders can promote racial justice in the workplace
Embrace four principles to turn today’s diversity, equity, and inclusion initiatives into sustained progress. - August 24, 2020
Sustaining productivity in a virtual world
Maintaining productivity levels among remote employees is an enduring challenge. Here are five ways to help people and businesses thrive in the post-pandemic world of work. - August 21, 2020
How businesses can fast-track innovation to help during a crisis
“Unrealistic” timelines can actually work. Here’s how. - s+b BlogsAugust 18, 2020
A new measure of success for sporting superstars: Social impact
Embracing a sense of purpose, speaking up, and forcing change off the field are now the goals for players and their organizations. - August 17, 2020
Why corporate purpose statements often miss their mark
Analysis of nearly 2,000 CEOs’ description of their company’s purpose reveals that most omit a critical detail: why their company is in business. - s+b BlogsAugust 13, 2020
Four questions to ask before you plan your next meeting
Good meetings need to be designed, whether they are virtual or face-to-face. - August 6, 2020
Thinking productively about the future
Asking the right questions today will allow leaders to be better prepared for — and even gain insights from — uncertainty. - August 5, 2020
Ambiguous times are no time for ambiguous leadership
With so many employees working remotely, leaders must take extra care to ensure their communications leave no room for misinterpretation. - s+b BlogsAugust 4, 2020
Restoring craft to work
The innate desire to do a job well has greater motivational force than any corporate purpose. - July 29, 2020
Creating the office of the future
In a remodeled world, it is vital for companies to reinvent ways of working. - July 22, 2020
Getting back to the future...of work
As businesses cope with COVID-19 disruptions, they need to rethink and reconfigure their workforce and work spaces beyond redesigning physical spaces. - s+b BlogsJuly 20, 2020
Work is something you achieve, not somewhere you go
The use of surveillance software to track remote employees’ activities reflects outdated thinking about productivity. - s+b BlogsJuly 16, 2020
When the CEO gets divorced, who else pays the price?
More marriages are expected to end following COVID-19 lockdowns, and boards should be aware of what that means for CEOs. - July 10, 2020
Redefining employee experience: How to create a “new normal”
As workplaces, customer behaviors, and economic conditions continue to change in response to COVID-19, companies should focus on three key actions. - July 10, 2020
Three tips for reinventing your employee experience
Applying design thinking principles will enable a quick bottom-up reform, with changes driven by a deep understanding of your people. - s+b BlogsJuly 7, 2020
Four questions for a rapid leadership reset
Current conditions favor clear-eyed leaders who are open to change. - June 30, 2020
Career advice for a changing world
Four groups of people are most at risk from the pandemic’s economic effects, and each will have to chart a new course to achieve success. - s+b BlogsJune 29, 2020
What COVID-19 is revealing about your customers and employees
Don’t let what you’re learning go to waste — capture it for post-crisis strategy and growth. - June 24, 2020
Planning for the unpredictable
When faced with uncertainty, successful companies prepare and act, rather than react. - June 23, 2020
The importance of peer feedback in the digital workplace
COVID-19 is accelerating companies’ shift to virtual working, but employers still need people-centric ways to assess employees’ strengths and weaknesses. - s+b BlogsJune 22, 2020
Why now is the perfect time for a corporate book club
As COVID-19 continues to isolate people, companies can build employee engagement and community spirit through a shared reading experience. - s+b BlogsJune 16, 2020
Responsible AI is even more essential during a crisis
Rolling out innovative technologies carefully and strategically can build trust. - June 10, 2020
A lesson in creating successful companies that care
The COVID-19 pandemic is highlighting how altruistic businesses adapt, remain flexible, and survive. - June 9, 2020
Two-dimensional meetings don’t have to be flat
How to design and pull off effective remote meetings. - s+b BlogsJune 8, 2020
Sports, health, and cash flow: A delicate balance ahead
How teams and leagues are finding ways to respond to the challenges of COVID-19. - s+b BlogsJune 4, 2020
What PwC is doing to stand up against racism
Leaders of companies must act, using their privilege, platforms, and resources to help solve the most entrenched problems plaguing society. - June 2, 2020
Making experiments pay
In The Power of Experiments, Harvard Business School professors Michael Luca and Max Bazerman provide an overview of the applications, promise, and perils of corporate experimentation. - May 27, 2020
Why authentic informal leaders are key to an organization’s emotional health
Tapping into the collective wisdom of key employees can help a company build the capacity to weather the worst crises. - s+b BlogsMay 22, 2020
COVID-19, the flexibility stigma, and gender equality
The coronavirus pandemic could have a profound effect on gender equality at work and at home — if businesses learn the right lesson. - May 21, 2020
Four ways to reflect that help boost performance
Powerful modes of reflection are crucial for leaders and their teams, especially when dealing with a crisis. - May 20, 2020
The downside of resilient leadership
Self-sufficiency is a prized trait among executives, especially during times of crisis such as the COVID-19 pandemic. But it has drawbacks, too. - s+b BlogsMay 18, 2020
Can you handle the truth?
Three ways for leaders to stop missing essential information from across their organization. - s+b BlogsMay 15, 2020
As India advances, women’s workforce participation plummets
Many Indian women have stopped working, even though India’s GDP has grown. As COVID-19 brings the economy to a halt, India must critically examine its policies through a gender lens. - s+b BlogsMay 14, 2020
Want your employees to behave on social media? Spell out the rules
Many employees are unaware of their firm’s policy on personal social media use, which creates perceptions of unfairness when they cross the line. - s+b BlogsMay 13, 2020
To build agility, engage your organization one team at a time
Help your employees respond to COVID-19 and future crises by focusing on the established groups at the core of your business. - s+b BlogsMay 4, 2020
Checking in on employee health and well-being
Automatic contact tracing in the workplace can help protect employees from COVID-19 while preserving personal privacy. - s+b BlogsMay 1, 2020
Following sports in the time of COVID-19
A lack of professional sporting competitions is affecting fans, reshaping both their behavior and their relationship with teams. - April 30, 2020
Forces of nature
Understanding how ecosystems grow, thrive, and regenerate can help leaders steer their organization in the future. - April 29, 2020
Revealing leaders’ blind spots
There is very little overlap between the management areas leaders think they need to improve and the weaknesses identified by those they lead. Reconciling these differences will improve leaders and their organizations. - April 28, 2020
The Simplicity Principle and why six is the perfect number for better management
“Keep it simple” and “learn from nature” are positive mantras to live and work by. - April 24, 2020
How to help employees learn new skills amid a crisis
Companies can work to overcome the obstacles that stand in the way of employee learning. - s+b BlogsApril 23, 2020
Pride and the pandemic
Will your company’s response to the COVID-19 pandemic create institutional pride or destroy it? - April 21, 2020
Spark and sustain growth by focusing on company culture
Businesses that identify organizational strengths will be better positioned to weather the disruptions of COVID-19. - s+b BlogsApril 17, 2020
How to respond when a crisis becomes the new normal
As the world comes to grips with the effects of COVID-19, businesses can focus on six areas in order to help both their people and their bottom line. - April 15, 2020
Too much work, too little time
In the new book Overload, professors Erin L. Kelly and Phyllis Moen report the results of a rigorous five-year field experiment in giving employees more control over their jobs. - April 8, 2020
Leadership, courage, and the power of collective thinking
The former chief of defense of the armed forces of the Netherlands explains the challenges of leading in a crisis and why those who do must have the confidence to act. - April 7, 2020
A test for leaders: Creating certainty amid uncertainty
How to help keep your employees focused, rather than spinning. - s+b BlogsMarch 31, 2020
Leading through the duration of the COVID-19 emergency
Keeping your organization running during a crisis, like coronavirus, that persists over months requires planning, clear communication, and empathy. - March 12, 2020
Six keys to unlocking upskilling at scale
Research suggests that with the right mind-set, technological literacy, and community engagement, you can shepherd your entire workforce into the digital future. - s+b BlogsMarch 11, 2020
Is your board risk-ready?
Company directors face heightened pressure to assess and manage risk at the organizations they oversee — and in the boardroom itself. - s+b BlogsMarch 6, 2020
Caveat emptor, CEO
A short list of questions can help leaders avoid the potentially harmful consequences of flawed management studies. - s+b BlogsMarch 2, 2020
The dangers of “workism”
Businesses thrive when employees separate their work from their identity.