s+b Blogs: Technology

Is AI the Next Frontier for National Competitive Advantage?

by Anand Rao

Businesses should get involved as governments devise national AI strategies to encourage innovation, protect citizens, and compete globally. See also “2019 AI Predictions: 7 Trends You Can’t Afford to Ignore.”
Five Standards for Responsible AI Use

by Adam Lai and Matt Kuperholz

Business leaders must implement artificial intelligence in a principled way to optimize customer experience and earn people’s trust.
How Artificial Intelligence Can Make Us Better at Being Human

by Linda Rodriguez McRobbie

The surprising ways machine learning can pick up when we fail.
London’s Tech Allure Is Being Challenged by Brexit

by Joe Whitwell

But recruiting talent from beyond the European Union may be a solution.
Midsized Public Companies Are Going, Going...

by Kevin Maney

They’re not gone. But they are struggling as the market splits into behemoth platforms and a multitude of small, niche players that those platforms enable.
The Upside to Robots Stealing Jobs? They’ll Take the Deadliest Ones

by Kevin Maney

Companies are already designing robots to handle tasks that would be unthinkable for humans.
Shopping by Voice a Hard Sell for Consumers

by Denise Dahlhoff

People are using virtual assistants such as Siri and Alexa to do a lot of things, but making purchases isn’t really one of them. What will it take to make voice commerce take off?
The Need for Digital Know-How Starts at the Top

by Tom Puthiyamadam

Your entire organization needs the right skills to make the most of the digital future and its emerging technologies — and that begins with your senior leaders.
How Companies Can Respond to Consumers’ Demands for Better Data Protection

by Joe Nocera

New surveys reveal a lack of confidence in cybersecurity, and how companies can respond.
Why Bitcoin Is Becoming a Real Player

by Jeremy Grant

One of the largest commodity exchanges has started offering futures contracts on the cryptocurrency.
Best Practices Are Dead

by Tom Puthiyamadam

Those who lead and advise companies on their digital transformation should rely more on imagination and less on experience.
Innovating the Mundane

by Daniel Gross

Space tourism and self-driving cars are exciting to ponder, but what about just making our current systems work better?
Why Companies Need to Build a Skills Inventory

by Jeff Hesse

To have the right talent to thrive in the future, companies need to start categorizing and analyzing the skills present in their organization today.
What Happens When Machines Know More About People than People Do?

by Art Kleiner

Artificial intelligence may learn to track predispositions and personality traits, turning our inner personalities into a detectible second skin.
How Amazon Fuels Deflation

by Daniel Gross

While central banks puzzle about the lack of inflation, the e-commerce giant’s swift move to slash prices at Whole Foods shows how business is keeping prices down.
How to Make Innovation Strategy Work

by Tom Puthiyamadam

Aligning technological investments with business goals and understanding how they affect real users helps ensure a greater return on investment.
What Billy Joel Can Teach Us About AI

by Daniel Gross

It’s too simplistic to view advances in automation as inspiring either sadness or euphoria.
Happy 50th Birthday, ATM

by Thomas A. Stewart and Patricia O’Connell

Banking’s greatest technological innovation offers timeless lessons in improving customer experience.
Why the Construction Industry May Be Robot-Proof

by Daniel Gross

There is something unique about building houses that inherently eschews efficiency and automation.
Cybersecurity after WannaCry: How to Resist Future Attacks

by David Burg and Sean Joyce

A few key habits and attributes can help protect companies from ransomware — now and going forward.
Why Robots Need Adult Supervision

by Daniel Gross

Facebook is hiring legions of people to monitor content, proving once again that, at least in the near future, computers need a human touch.
Asking the Right Questions Can Frame a Successful Transformation

by Tom Puthiyamadam

When plotting strategy, leaders should worry less about solutions and more about identifying the precise problem they are trying to solve.
Where Have All the Shop Clerks Gone?

by Daniel Gross

Forget your worries about the factory floor. Machines are already decimating retail jobs.
Tech Is No Cure-All Where Emotions Run High

by Daniel Gross

Autonomous buses seem like a natural solution to a school bus driver shortage, but parents would certainly disagree.
When Robots Miss the Minutiae

by Daniel Gross

As tasks such as ad placement are becoming automated, it’s obvious that machines will need to make a huge leap to discern context.