What Happens When Machines Know More About People than People Do?
Artificial intelligence may learn to track predispositions and personality traits, turning our inner personalities into a detectible second skin.
s+b Blogs: Technology
How Amazon Fuels Deflation
While central banks puzzle about the lack of inflation, the e-commerce giant’s swift move to slash prices at Whole Foods shows how business is keeping prices down.
How to Make Innovation Strategy Work
Aligning technological investments with business goals and understanding how they affect real users helps ensure a greater return on investment.
What Billy Joel Can Teach Us About AI
It’s too simplistic to view advances in automation as inspiring either sadness or euphoria.
Happy 50th Birthday, ATM
Banking’s greatest technological innovation offers timeless lessons in improving customer experience.
Why the Construction Industry May Be Robot-Proof
There is something unique about building houses that inherently eschews efficiency and automation.
Cybersecurity after WannaCry: How to Resist Future Attacks
A few key habits and attributes can help protect companies from ransomware — now and going forward.
Why Robots Need Adult Supervision
Facebook is hiring legions of people to monitor content, proving once again that, at least in the near future, computers need a human touch.
Asking the Right Questions Can Frame a Successful Transformation
When plotting strategy, leaders should worry less about solutions and more about identifying the precise problem they are trying to solve.
Where Have All the Shop Clerks Gone?
Forget your worries about the factory floor. Machines are already decimating retail jobs.
Tech Is No Cure-All Where Emotions Run High
Autonomous buses seem like a natural solution to a school bus driver shortage, but parents would certainly disagree.
When Robots Miss the Minutiae
As tasks such as ad placement are becoming automated, it’s obvious that machines will need to make a huge leap to discern context.
Are Today’s CEOs Tomorrow’s Early Adopters?
Leaders of companies must make personal and financial commitments to trying new experiences.
Why Artificial Intelligence Needs Some Emotional Intelligence
Robots are becoming chefs, and software is our new chauffeur, but their capacity for empathy leaves something to be desired.
Should Robots Pay Their Fair Share?
If machines and software are going to take over the jobs of humans, we may need them to fund our society.
How to Build a Connected Workforce
Technology can help, but the key is to focus on interdependence and a common language.
The End of Conventional Industry Sectors
Technology and the Internet of Things are eroding the boundaries that have long classified businesses. Here’s how to change your company’s approach.
Digital Transformations Start with Frontline Workers
To boost a hotel’s bottom line, ask the bellhop.
The Amazon Conundrum
The e-commerce pioneer is reengineering some operations to make them more appealing to employees while designing others that can operate without any human labor.
Making the Leap to Parallel Computing
The world is shifting its dominant technological model away from serial programming, and for many incumbents the transition will be challenging.
The Importance of Continuing Education for Digital Leaders
Keeping up with technology is every executive’s job, but it doesn’t need to be daunting. Here are three strategies for staying relevant in the digital age.
The Internet Shakes Up the Art Market
The Internet is disrupting one of the world’s oldest professions: selling art.
Why a CEO’s Digital IQ Matters
Leaders who understand and pay attention to technology can make the difference between success and failure.
Why Microsoft Linked Up with LinkedIn
Remember the old adage that who you know matters as much as what you know?
Rocking the Bus
In his new book, Douglas Rushkoff reacts to rising inequality and the threat of automation by proposing a new social operating system that distributes wealth more equitably.
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