The Risks and Costs of Cyber-Attacks
High-profile companies that frequently use consumer data are targets, and negative effects linger for years.
s+b Blogs
The Art of the Transition
How to navigate from task to task with greater efficiency.
What to Do When Success Leaves You Empty
When we are caught up in achieving a goal, we can forget to enjoy the process. Here’s how to change that. See also “You’ve Reached a Career Milestone. Now What?”
How Leaders Can Play the Loyalty Card
Fealty is something leaders have to earn.
Ask Not What Your City Can Do for New Jobs
Towns in the U.S. are scrambling to attract Amazon’s second headquarters, but there are more effective ways to put people to work. Fill the vacant jobs in your area.
Three Keys for Leaders Who Want to Solve Healthcare
The Amazon, Berkshire Hathaway, and JPMorgan Chase announcement shows that new action is possible.
Strategy Talk: Can Strategy Be Decisive and Flexible?
Clear choices can provide stability for your organization while also enhancing your strategic options and ability to adapt.
Getting the Autocratic Leaders We Deserve
We want our leaders to be decisive, proactive, and undaunted — but only to a point.
Failure Is an Option
Being willing to take risks and embrace uncertainty is vital for the success of digital transformations.
When Cookie Monster Goes on a Diet
Consumers’ bonds with brand characters are much like trusted friendships. And when that old pal gets a makeover, certain consumers will be resistant to the change.
What Women Want in the Workplace
To close the gender gap, companies must develop transparency on career progress.
The Need for Digital Know-How Starts at the Top
Your entire organization needs the right skills to make the most of the digital future and its emerging technologies — and that begins with your senior leaders.
Two Simple Concepts to Free Up Innovation
Step into your “yikes zone,” then break anxiety-producing and overwhelming tasks into small, doable pieces. See also “How to Innovate by Stretching Yourself Mentally.”
The Legacy of IKEA Founder Ingvar Kamprad
He understood that everything a company sells — and everything its customers do — should contribute to the experience.
Distance Doesn’t Matter — or Does It?
What gravity models can teach us about possibilities for U.K. trade.
How to Harness Employees’ Emotional Energy
Fuel success by linking a company’s strategic goals to the reasons people are proud to work there. See also “How Emotional Energy Drives Employees to Excel.”
How to Lead Cynics
Be honest, play fair, and do what you say you are going to do.
Rewards Cards Test the Limits of Customer Loyalty
How I liberated myself from points and why it matters to your company.
Can Workaholism Be Good for You?
For people who put in long hours but love their jobs, a sense of fulfillment seems to offset unhealthy stress.
Starting a Transformation? Don’t Change Everything!
Three conversations that can mobilize your team during a reorganization.
The Management Styles in Pirates of the Caribbean
And what they tell us about China’s Belt and Road Initiative, Industry 4.0, and Silicon Valley dynamics.
When Should a CEO Tweet about a Controversy?
Knowing when and when not to comment officially on a public issue.
Strategy Talk: Can the Latest Organizational Innovations Really Help Us?
Evaluate new management approaches, such as holacracy and agile, based on how they can improve clarity and collaboration at your company.
A Guide to This Season’s Consumers
In a complicated retail landscape, it is critical for retailers to understand what shoppers are thinking.
How Companies Can Respond to Consumers’ Demands for Better Data Protection
New surveys reveal a lack of confidence in cybersecurity, and how companies can respond.
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