Unsuccessful efforts to improve the status quo often have the richest silver linings.
- How Apple’s CEO used narrative and dramatic techniques to manage his message.June 10, 2011
- Three factors — favorability, originality, and clarity — determine a product’s identity.June 3, 2011
- Not only do businesses pick up new customers from referrals — those making the recommendations wind up becoming more loyal, too.May 27, 2011
- To reduce bad-mouthing by disgruntled customers, especially online, companies have to help the aggrieved party move on.March 11, 2011
- A review of The Shallows, by Nicholas G. Carr.February 22, 2011 by David K. Hurst
- A review of Driven to Lead, by Paul R. Lawrence.February 22, 2011 by David K. Hurst
- A successful change management initiative requires commitment from all the organization’s leaders, not just the CEO.
- Companies should adopt a moderately restrictive e-mail monitoring system, and be sure that employees fully understand it.
- Apologies, especially those that admit responsibility, can lead to faster settlements and lower demands.
- Nervous CEOs take fewer risks.
- Organizations can learn more from their failures than their successes.
- Performance-based compensation plans can appeal to both employees and employers, but for different reasons.
- Advertisements can subconsciously condition consumers to associate products with a certain feeling, which can affect the decision to buy.
- Successful firms are more likely to break the law when their managers are under tremendous pressure to exceed quarterly goals.
- Students who enter the job market while the economy is strong find success earlier and earn higher wages throughout their careers than those who join the workforce during a down economy.
- A review of The Rational Optimist, by Matt Ridley.August 24, 2010 by David K. Hurst
- When new information is introduced at the start of a meeting and opinions are held until the end, groups make smarter choices.
- A review of The Road from Ruin, by Matthew Bishop and Michael Green.August 24, 2010 by David K. Hurst
- Three projects in Rome are showing how companies, governments, and other organizations can work together to increase their effectiveness.August 24, 2010 by Fernando Napolitano
- In interviews conducted before his untimely death, C.K. Prahalad — the sage of core competencies and the bottom of the pyramid — looked back on his career and talked about the way ideas evolve.August 9, 2010 by Art Kleiner
- Understanding how money makes its way from institutional investors to venture capitalists to entrepreneurs.
- For innovation-based companies, being located in an industry cluster has long been thought to enhance long-term financial prospects. This research suggests otherwise.
- Executives can promote innovative thinking in their managers by holding them accountable for more than what they directly control.
- A review of Gods at War, by Steven M. Davidoff.May 25, 2010 by David K. Hurst
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