In an age of mergers and acquisitions, identity management is becoming increasingly difficult, yet necessary in terms of both customers and employees. The key to make it work? Creating a feeling of community.
- One World, Ready or Not: The Manic Logic of Global Capitalism by William Greider (397 pages, Jossey-Bass Publishers, 1997)April 1, 1997 by Barbara Presley Noble
"Leaning into the Future: Changing the Way People Change Organizations" by George Binney and Colin WilliamsLeaning into the Future: Changing the Way People Change Organizations by George Binney and Colin Williams (175 pages, Nicholas Brealey Publishing Ltd., 1995)October 1, 1996 by Stuart Crainer
- April 1, 1996 by Joel Kurtzman
- The Knowledge-Creating Company: How Japanese Companies Create the Dynamics of Innovation by Ikujiro Nonaka and Hirotaka Takeuchi (284 pages, Oxford University Press, 1995)January 1, 1996 by Barbara Presley Noble
- Mary Parker Follett: Prophet of Management, edited by Pauline Graham (309 pages, Harvard Business School Press, 1994)January 1, 1996 by Barbara Presley Noble
- Jeremy Grant, a former Financial Times correspondent, is an editor with PwC based in London and international editor of strategy+business.
- Ann Graham is a contributing writer and former executive editor of strategy+business. She focuses on business strategy and management theories and practices that make businesses more valuable as societal assets. Her latest work includes Gender Lens Investing: Uncovering Opportunities for Growth, Returns, and Impact (Wiley, 2016). She also writes for BREAKER, a website covering blockchain technology.
- A tough customer ethic demands corporate openness and integrity.
- Have You Read about Ford Lately?by Rob Norton
- Managing the Me Generation
- Vicar and visionary, modern management’s most eminent philosopher says it takes a village to build a company.
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