Companies, even tiny upstarts, are using technology to deliver personalized and niche products and services — and take on the mass-market giants.
- Why books are the only form of physical media whose sales are growing.August 9, 2018 by Bob Woods
- Keeping up with the growing volume of e-commerce will require delivery companies to disrupt their long-standing business model.
- People are using virtual assistants such as Siri and Alexa to do a lot of things, but making purchases isn’t really one of them. What will it take to make voice commerce take off?June 25, 2018 by Denise Dahlhoff
- The “head magician” at Katjes Magic Candy Factory talks about custom candy, serial entrepreneurship, technology, and the growing pains of startups.April 13, 2018 by Deborah Unger
- People want more human touch in their shopping experiences, but in this increasingly digital, automated world, how can brands deliver?April 11, 2018 by Amy Emmert
- PwC’s seventh annual global survey of consumers suggests that the next major retail industry battle will be over control of everyday routines.
- Jonathan Warburton, chairman of U.K. bakery chain Warburtons, is clear-sighted about developing family talent and attracting top managers.March 27, 2018 by Jeremy Grant
- Valentin Stalf, chief executive of German financial-services startup N26, wants banking to be like music downloading.March 14, 2018 by Suvarchala Narayanan
- He understood that everything a company sells — and everything its customers do — should contribute to the experience.
- How I liberated myself from points and why it matters to your company.January 25, 2018 by Eric J. McNulty
- As the thriving sector matures, new growth strategies will be necessary.
- In a complicated retail landscape, it is critical for retailers to understand what shoppers are thinking.December 20, 2017 by Michelle Gerdes
- Steady ProgressNovember 7, 2017 by Catharine P. Taylor
- A long-wave theory of technological and economic change suggests the financial malaise that began in 2007 may be about to end.
- A small but growing number of retailers and restaurants are experimenting with selling their wares through unstaffed kiosks, often linked to apps and e-payment systems.August 15, 2017 by Michelle Gerdes
- How to capitalize on the boom in craft liquors.
- The $13.7 billion agreement may help both retailers overcome some of their biggest hurdles.June 16, 2017 by Michelle Gerdes
- As digital becomes the new normal, a few generic strategies that can help you determine where and how to create value. Which one is best for your enterprise?December 8, 2016 by John Sviokla
- Being recognized as an international brand is usually a decided competitive advantage. But some markets and certain consumers prefer local firms.October 20, 2016 by Matt Palmquist
- Target is the latest retailer to double down on mini versions of its stores — and hopes to avoid others’ pitfalls.October 18, 2016 by Michelle Gerdes
- Customers who don’t hit the target to qualify for a reward are apt to hold it against the company and make fewer subsequent purchases.October 13, 2016 by Matt Palmquist
- Appealing to the cultural and economic specifics of a foreign market is the key to getting consumers to shop more frequently and spend more.August 11, 2016 by Matt Palmquist
- The high-end grocery company is using its newly formed 365 chain to experiment with new business practices.July 29, 2016 by Michelle Gerdes
- The Internet is disrupting one of the world’s oldest professions: selling art.July 27, 2016 by Shellie Karabell
All articles tagged: consumer trends
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