COVID-19 means insurers should pick up the pace on improving experiences
In an industry driven and sustained by trust, the pandemic has brought both challenges and opportunities for customer and employee experience.
GMO
Quantum Underwriting: A Core Capability for Bionic Companies
May 9, 2018 by John SvioklaWhen you know the probabilities of future events, including your own processes, you can hedge their risks in more strategic ways.Overcoming Challenges during a Major Transformation
February 21, 2018 by Art Kleiner and Josie ThomsonMichael Pennisi, the chief executive of QSuper, one of Australia’s largest pension funds, describes how to change direction at scale.How to Succeed in the Booming Business of Medicare Advantage
September 14, 2017 by Akshay Jindal, Ashwin Badrinarayan, and Sanchit MadanTo capitalize on the rapid growth in membership, insurers need to rethink the way they design and administer MA plans.Who Will Insure Self-Driving Cars?
February 6, 2017 by Chris Martin, Aaron Schwartz, and Haskell GarfinkelThe advent of autonomous vehicles may send the auto insurance industry over a cliff.What Consumers Most Want from Health Insurers’ Technology
June 29, 2016 by Keith Fengler, Jaime Estupiñán, and Kenny ChanPeople don’t crave the latest fitness wearable. Their overwhelming preference is for simple applications that provide and organize information.Pharma’s Identity Crisis
June 15, 2016 by Rick Edmunds, Jo Pisani, and Douglas StrangFour strategies for creating value in life sciences.
All articles tagged: insurance companies
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