July 8, 2020
Creating the right kind of urgency to bring about change
Most CEOs think improving products or creating a burning platform will ensure success in the face of disruption. But these actions are not enough.
More Tech & innovation
Archives by year:
s+b BlogsJune 19, 2020Technology for a no-touch world
COVID-19 has revealed ways in which existing technologies might be applied to help us avoid germs and contain future outbreaks of disease.
s+b BlogsJune 18, 2020Embracing the impersonal approach to customer service
Businesses should consider the pros and cons of adopting digital customer service systems.
s+b BlogsJune 16, 2020To lead in a changed world, make yourself essential
Companies that invest in digital capabilities and act on necessities will thrive in a challenging environment.
s+b BlogsJune 16, 2020Responsible AI is even more essential during a crisis
Rolling out innovative technologies carefully and strategically can build trust.
June 15, 2020Democratizing artificial intelligence is a double-edged sword
More access to AI tools means more innovation, but the process of providing this access must be carefully managed.
June 9, 2020Two-dimensional meetings don’t have to be flat
How to design and pull off effective remote meetings.
s+b BlogsJune 1, 2020For retailers, trust is key to accelerating out of COVID-19
Companies will have to understand consumers in the context of the crisis and optimize experiences to earn their confidence.
May 26, 2020The business of America, in a nutshell
In his new book, American Business History, Walter A. Friedman offers a highly concise history of free enterprise in the United States.
May 20, 2020The hidden value in getting compliance right
In times of crisis and recovery, a strategic approach to compliance can build trust and create value for customers, stakeholders, and society at large.
May 20, 2020The power broker
Chantelle Abdul grew Mojec International Holdings from a small family-owned business in Nigeria into an energy business that has helped modernize the country’s electricity market. Now, she’s thinking even bigger.
May 20, 2020Five attributes to transform your compliance strategy
Organizations that shift compliance from a cost of doing business to a position of strategic value can generate significant competitive and cost advantage, and build trust. For more insight, see www.pwc.com/compliance-transformed.
s+b BlogsMay 14, 2020Want your employees to behave on social media? Spell out the rules
Many employees are unaware of their firm’s policy on personal social media use, which creates perceptions of unfairness when they cross the line.
s+b BlogsMay 7, 2020How COVID-19 is reversing economies of scale
Technology was already pushing mass markets and production to become more personalized and distributed, and the novel coronavirus is accelerating the shift.
s+b BlogsMay 4, 2020Checking in on employee health and well-being
Automatic contact tracing in the workplace can help protect employees from COVID-19 while preserving personal privacy.
s+b BlogsApril 3, 2020“Telehealth for all” could be the answer to healthcare reform
As officials promote virtual doctor’s visits to curb the spread of coronavirus, this efficient form of care may lower costs.
s+b BlogsMarch 16, 2020How retail banks can tackle a rising threat from big tech
Banks need to fight for their share of wallet where the customer relationship is forged: at the point of sale.
March 12, 2020Six keys to unlocking upskilling at scale
Research suggests that with the right mind-set, technological literacy, and community engagement, you can shepherd your entire workforce into the digital future.
March 12, 2020The algorithmic trade-off between accuracy and ethics
In The Ethical Algorithm, two University of Pennsylvania professors explain how social values such as fairness and privacy can be designed into machines.
s+b BlogsMarch 9, 2020The long nose of augmented reality
The AR market is predicted to top more than US$1 trillion by 2030. So where’s the killer app that will win over consumers?
s+b BlogsMarch 5, 2020It’s time to stop calling every firm that uses technology a tech company
Defining a company begins by looking at what it produces and sells, not at what enables it to do so.
February 28, 2020Robotic seals and bionic limbs: How Japan is creating opportunity for medtech
With the oldest population in the world and a worsening shortage of nurses, Japan has become a test market for new technologies to care for the elderly.
s+b BlogsFebruary 19, 2020Move beyond digital transformation — and improve your ROI
The top digital performers transcend traditional approaches to large-scale change.
s+b BlogsFebruary 12, 2020The B2B platform revolution
The right strategy will allow businesses to take advantage of the value that e-commerce platform providers can offer.
January 29, 2020Scaling the future
Silvio Kutić, CEO of Infobip, discusses the evolution of messaging technology and the ways in which artificial intelligence will change how we interact with the Internet.
January 27, 2020ROX3: Boosting returns on leadership, customer, and employee experience
You can transform your company by strengthening the links among all three types of activity.
s+b BlogsJanuary 23, 2020The three Ts of handling consumer data
Customers give personal information to companies that are careful about trust, transparency, and the type of data they request.
January 22, 2020Innovating in traditional retail markets
How Bhaskar Bhat turned an Indian watchmaking startup into a lifestyle giant.
January 20, 2020A brave new workless world
In his new book, Oxford University economist Daniel Susskind sketches out the perils and promise of automation’s displacement of labor.
January 20, 2020The upside of trade-offs
Sarah Kaplan looks at how leaders can turn stakeholder scrutiny and difficult decisions to their advantage in her new book, The 360˚ Corporation.
January 16, 2020Pessimism dematerialized: Four reasons to be hopeful about the future
In More from Less, MIT Sloan School of Management’s Andrew McAfee argues that the “four horsemen of the optimist” are galloping to the planet’s rescue.
January 13, 202010 CEO perspectives on upskilling
Two years’ of interviews with CEOs from around the world reveal how leaders view the effect of technology on their workforces. For more insight, see PwC’s 23rd Annual Global CEO Survey.
January 8, 2020Keeping pace with Africa’s fast-changing competitive landscape
How Segun Agbaje, CEO of Nigeria’s Guaranty Trust Bank, is building a financial institution for the digital age.
December 19, 2019What you read: The 10 most popular s+b articles of 2019
How to think like a CEO, handing off the baton after a long tenure, and more of the most read stories this year.
s+b BlogsDecember 19, 2019AI in the announcer’s booth
Artificial intelligence could soon deliver sports commentary customized to a viewer’s preferences. And if robots can learn to do this sort of talking, the applications could be far-reaching.
s+b BlogsDecember 17, 2019Use technology to accelerate through uncertainty
Digital investments can help your company be resilient amid changes in the economic environment.
s+b BlogsDecember 16, 2019Gain trust and project order in turbulent times
Leaders must understand four trends, and how they interact, to navigate uncertainty.
s+b BlogsDecember 13, 2019Help old habits die easier
A "stop-doing" culture frees employees from embedded routines and perspectives, which makes room for innovative thinking.
November 26, 2019Thawing the frozen middle
As businesses put trillions of dollars into digital transformations, they need a plan to ensure that middle management is helping make the most of the investment.
November 20, 2019Making automation easy
Daniel Dines runs UiPath — the only unicorn to emerge from Romania and one of the world's fastest-growing software companies — which helps businesses design the way they automate processes.
November 19, 2019Does your legal department spark joy?
How a contract management system can extract untapped value from your legal processes.
November 18, 2019The digital approach to organizational effectiveness
How leaders can use digital twin technology to optimize their company’s health. For more insights, see www.pwc.com/digitaltwin.
s+b BlogsNovember 7, 2019A new business model for digitally adept companies
Management writer Ram Charan explains the benefits of managing by cash earnings per share.
s+b BlogsOctober 23, 2019How subsidiaries can emerge as “centers of excellence”
A case study shows how a small business arm can deliver real value and innovation to a multinational.
October 22, 2019Navigating your enterprise into the future
Using a compass as your guide, you can create innovative, nimble partnerships that move your company forward.
October 21, 2019India’s new unicorns
The world’s largest democracy is becoming a seedbed for billion-dollar startups.
October 14, 2019How operators can make 5G pay
Communications service providers will only gain a return on their infrastructure investments by adopting innovative business models.
October 10, 2019The fourth industrial revolution in agriculture
For agribusinesses, implementing new technologies requires focusing on four critical capabilities.
s+b BlogsSeptember 30, 2019The evolution of problem solving
The professionals who aim to tackle modern organizational challenges have to learn to deliver holistic solutions that drive value realization.
s+b BlogsSeptember 26, 2019Turn your passion into an innovative business
One golf enthusiast’s story shows how curiosity and innovative thinking can uncover demand for something unique.
September 25, 2019A guide to workforce transformation
How to raise the skills of your employees so that they can move successfully into the future. For further insights, read “10 principles of workforce transformation.”
September 25, 201910 principles of workforce transformation
How to raise the skills of your employees to meet your digital challenges. See also “A guide to workforce transformation.”
September 23, 2019They lead, we coach: A multigenerational approach to innovation
With mentorship, the digital natives in generation Z can help create a competitive advantage.
s+b BlogsSeptember 4, 2019Why CEOs should watch the classic movie The Man in the White Suit
The 1951 film, about to debut as a play, has much to teach us about the hazards of innovation.
s+b BlogsAugust 30, 2019Why cool technology sometimes flops
Certain inventions show us that it doesn’t matter how amazing an innovation is if no one needs it.
August 29, 2019Transforming TV by going back to the future
For virtually its entire existence, the vast global television industry has survived and thrived amid a series of transformations. Here’s how it can surf the next wave.
August 26, 2019How permissioned blockchains could give banks an edge
An alternative version of the technology would allow financial-services firms to become trusted platforms for a wider range of services — if Google and Amazon don’t get there first.
s+b BlogsAugust 23, 2019Electronic word-of-mouth can make or break a product launch
It’s the sentiment, not the volume, of posts that matters.
August 15, 2019How cities can stay cool on a warming Earth
As the demand for air conditioning grows worldwide, a more energy-efficient approach, already in use in the Gulf countries, offers a potential solution.
August 13, 2019Why your customers should be central to your innovation efforts
Ditching the “science fair” mentality toward innovation will help transform ideas into commercial reality.
August 8, 20196 steps to upskilling your people
A comprehensive way to build talent and fill jobs in our rapidly changing digital economy. For further insights, read “A strategist’s guide to upskilling.”
August 1, 2019China’s herd of unicorns
About 200 Chinese startups have valuations of $1 billion or more, and many are preparing to go global.
July 25, 2019A strategist’s guide to upskilling
Companies and local governments can unlock opportunity by working together to raise the quality of talent. See also “6 steps to upskilling your people.”
July 24, 2019Nigeria’s untapped banking potential
How Peter Amangbo, outgoing group managing director and CEO of Zenith Bank, positioned it to win the 30 percent of Nigerians who don’t have bank accounts.
July 24, 2019A new view of the fortune at the bottom of the digital pyramid
In The Next Billion Users, Payal Arora reports that the global poor have similar digital motivations to everyone else.
July 23, 2019The dawn of the Chinese blockbuster
Filmmakers with local heroes and digital technologies are disrupting Hollywood’s global advantage.
July 10, 2019The catalytic co-investor: How Siemens US keeps R&D alive
Barbara Humpton, US CEO of one of the largest and oldest engineering firms in the world, talks about continuous innovation, the future of AI, and the societal aspects of technology.
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