More Tech & innovation
Archives by year:
- February 9, 2021CEO Steve Hare on the ways in which one of the U.K.’s biggest software companies uses flexibility and empathy to help both employees and customers through hard times.
- s+b BlogsJanuary 25, 2021
The future of sports fandom
COVID-19 has ushered in an era in sports watching that will be more interactive and creative in blending real-life and virtual experiences. - s+b BlogsJanuary 14, 2021
Riding out the wave of disruption
A new mathematical model helps incumbent firms forecast consumer response to novel tech offerings. - January 11, 2021
India’s digital-first banker
Uday Kotak, founder and CEO of Kotak Mahindra Bank, explains why consolidation, customer-centricity, and risk management will define the future of financial services. - December 18, 2020
Case for change: Ensuring equal opportunity digital access for global youth
It’s in the interest of business leaders to help. - December 17, 2020
Is the gig up?
In her new book, Boston College professor Juliet Schor reports on the ways that the sharing economy has — and has not — lived up to its initial promise. - s+b BlogsDecember 4, 2020
Make the most of your influencers
New research offers a taxonomy that can help marketers choose the right partners and deploy them effectively. - s+b BlogsDecember 2, 2020
Get ready for the post-cookie world
Google’s decision to phase out third-party cookies will usher in a new digital economy. - s+b BlogsNovember 24, 2020
What made the NBA bubble work? Data
The league’s success in Florida shows how the spread of COVID-19 can be controlled by tracking data from digital health devices. - November 11, 2020
What people like you like
In his new book, MIT Sloan School research fellow Michael Schrage explores the powerful effects of recommendation engines and where they might lead. - November 9, 2020
Best Business Books 2020: Technology & innovation
Failure and the root of invention - October 26, 2020
Get your company in shape by redefining how people work
Bringing together business, technology, and experience can help you outlast and outperform the competition. - October 22, 2020
Meet modern compliance: Using AI and data to manage business risk better
The combination of data analytics and artificial intelligence can give organizations a competitive advantage and mitigate risk along the value chain. - s+b BlogsOctober 19, 2020
The little engine that could
The novel The Magnificent Ambersons reveals the dangers of complacency in the face of transformative new technologies. - October 16, 2020
Uncertainty on the menu
University College London professor Vaughn Tan offers lessons in innovation from the world of high cuisine. - October 9, 2020
How COVID-19 will affect investment in global innovation
Analysis from the Global Innovation Index suggests that R&D spending will hold steady — or even increase — in the post-pandemic world. - October 6, 2020
Virtual reality creates a new environment for employee training
A new study finds that VR-led soft-skills training can be engaging, fast, and cost-effective. - September 22, 2020
Amping up innovation
Leading global utilities are using R&D and innovation to advance their market competitiveness — but investment levels remain low. - September 21, 2020
How data centers can give back to society
In Stockholm, heat recovered from data centers is captured and deployed to warm homes. Can other cities follow? - September 18, 2020
Why corporate well-being initiatives need to get personal
In a recent PwC survey, CEOs reported plans for their companies to become more digital and flexible — and more employee focused. - s+b BlogsSeptember 14, 2020
Forget about the “new normal”: Design something different
Five principles of service design, adapted for the COVID-19 era. - September 10, 2020
The six elements of transforming information into insight
How to build a world-class data and insights capability in the post–COVID-19 world. - September 9, 2020
How companies can transform information into insight
Focus on six organizational elements to build a world-class data and insights capability in the post–COVID-19 world. - s+b BlogsSeptember 3, 2020
Clocking in, 21st-century style
In the era of telecommuting, what qualifies as “working time”? A new paper proposes a way to track employees’ hours on the job while respecting their time off. - August 26, 2020
Keeping African goods moving
Obi Ozor, the founder of Kobo360, a data-driven logistics startup based in Nigeria, explains how COVID-19 is accelerating digitization, which in turn is improving food security in Africa. - August 10, 2020
Seven myths of business experimentation
Disciplined, rigorous testing of ideas and strategies is fundamental to innovation, but businesses are often held back by misconceptions. - August 3, 2020
Media and telecommunications companies must reinvent customer experience in response to COVID-19
Companies that prioritize innovation and care in redesigning customer experiences will be best positioned to stay ahead of shifting consumer preferences. - July 8, 2020
Creating the right kind of urgency to bring about change
Most CEOs think improving products or creating a burning platform will ensure success in the face of disruption. But these actions are not enough. - s+b BlogsJune 19, 2020
Technology for a no-touch world
COVID-19 has revealed ways in which existing technologies might be applied to help us avoid germs and contain future outbreaks of disease. - s+b BlogsJune 18, 2020
Embracing the impersonal approach to customer service
Businesses should consider the pros and cons of adopting digital customer service systems. - s+b BlogsJune 16, 2020
To lead in a changed world, make yourself essential
Companies that invest in digital capabilities and act on necessities will thrive in a challenging environment. - s+b BlogsJune 16, 2020
Responsible AI is even more essential during a crisis
Rolling out innovative technologies carefully and strategically can build trust. - June 15, 2020
Democratizing artificial intelligence is a double-edged sword
More access to AI tools means more innovation, but the process of providing this access must be carefully managed. - June 9, 2020
Two-dimensional meetings don’t have to be flat
How to design and pull off effective remote meetings. - June 1, 2020
For retailers, trust is key to accelerating out of COVID-19
Companies will have to understand consumers in the context of the crisis and optimize experiences to earn their confidence. - May 26, 2020
The business of America, in a nutshell
In his new book, American Business History, Walter A. Friedman offers a highly concise history of free enterprise in the United States. - May 20, 2020
The hidden value in getting compliance right
In times of crisis and recovery, a strategic approach to compliance can build trust and create value for customers, stakeholders, and society at large. - May 20, 2020
The power broker
Chantelle Abdul grew Mojec International Holdings from a small family-owned business in Nigeria into an energy business that has helped modernize the country’s electricity market. Now, she’s thinking even bigger. - May 20, 2020
Five attributes to transform your compliance strategy
Organizations that shift compliance from a cost of doing business to a position of strategic value can generate significant competitive and cost advantage, and build trust. For more insight, see www.pwc.com/compliance-transformed. - s+b BlogsMay 14, 2020
Want your employees to behave on social media? Spell out the rules
Many employees are unaware of their firm’s policy on personal social media use, which creates perceptions of unfairness when they cross the line. - s+b BlogsMay 7, 2020
How COVID-19 is reversing economies of scale
Technology was already pushing mass markets and production to become more personalized and distributed, and the novel coronavirus is accelerating the shift. - s+b BlogsMay 4, 2020
Checking in on employee health and well-being
Automatic contact tracing in the workplace can help protect employees from COVID-19 while preserving personal privacy. - s+b BlogsApril 3, 2020
“Telehealth for all” could be the answer to healthcare reform
As officials promote virtual doctor’s visits to curb the spread of coronavirus, this efficient form of care may lower costs. - s+b BlogsMarch 16, 2020
How retail banks can tackle a rising threat from big tech
Banks need to fight for their share of wallet where the customer relationship is forged: at the point of sale. - March 12, 2020
Six keys to unlocking upskilling at scale
Research suggests that with the right mind-set, technological literacy, and community engagement, you can shepherd your entire workforce into the digital future. - March 12, 2020
The algorithmic trade-off between accuracy and ethics
In The Ethical Algorithm, two University of Pennsylvania professors explain how social values such as fairness and privacy can be designed into machines. - s+b BlogsMarch 9, 2020
The long nose of augmented reality
The AR market is predicted to top more than US$1 trillion by 2030. So where’s the killer app that will win over consumers? - s+b BlogsMarch 5, 2020
It’s time to stop calling every firm that uses technology a tech company
Defining a company begins by looking at what it produces and sells, not at what enables it to do so.