Organizations & people

The remedy for high turnover

In service industries, where employees frequently quit, upskilling frontline managers and redesigning the hiring and onboarding processes can help ease the pain.
by Augusto Giacoman and Deniz Caglar
s+b Blogs

Becoming your most charismatic self

Some people may be born with charisma, but it turns out managers can train themselves to become more compelling leaders.
by Theodore Kinni
GMO

Thawing the frozen middle

As businesses put trillions of dollars into digital transformations, they need a plan to ensure that middle management is helping make the most of the investment.
by Carol Stubbings, Darren Homer, and John Francis

Creating an agile mind-set at PepsiCo

The company’s Central and South America unit transformed itself after implementing a more nimble approach that stoked innovation and increased employees’ free time.
by Johannes Evenblij and Janine Waclawski