So far, thousands of smaller companies have already availed themselves of Web-based productivity applications. Will larger corporations follow? That depends on whether, and how quickly, CIOs — and their peers at the executive level — come to appreciate the strategic value of Web-based computing. Conceivably, the competitive advantage will go to the early experimenters and early adopters, as they will have a head start on the learning curve and training these applications require. And that advantage, in both cost and strategic value, could be significant.
Rodrigo Fontecilla (firstname.lastname@example.org), a principal with Booz Allen Hamilton in McLean, Va., focuses on innovation and the impact of next-generation technical capabilities.
Steve Wardell (email@example.com), an associate with Booz Allen in McLean, Va., specializes in design, development, and system applications for government agencies.