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Exit strategies

Fifty years after its publication, Albert O. Hirschman’s Exit, Voice, and Loyalty still has a lot to tell us about the life of organizations.
by Daniel Akst

A brave new workless world

In his new book, Oxford University economist Daniel Susskind sketches out the perils and promise of automation’s displacement of labor.
by Mike Jakeman

How to build a great experience

A new book by two professors provides a tool kit for designers of customer, user, and employee experiences.
by Theodore Kinni

What’s your story?

In his new book, Nobel-winning economist Robert J. Shiller emphasizes the importance of narratives.
by Daniel Akst
PwC insights
1,581 CEOs from 83 territories share their views on growth, technology regulation, upskilling, and climate change.