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A portrait of Jen Tippin wearing a red scarf in a high-rise office building

The new way NatWest Group is making work better

The UK bank’s Group COO Jen Tippin explains the bold moves behind the company’s HR evolution.

by Peter Brown and Rebecca Mahoney

April 23, 2025

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Be a better decider

As reinvention pressure rises, the March issue of s+b explores how CEOs need to rewire their decision-making.

March 6, 2025

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What does it take to thrive in an uncertain world?

In this special episode of Take on Tomorrow, PwC’s Sarah von Fischer is joined by Carol Stubbings, PwC’s Global Chief Commercial Officer, and Paul Griggs, PwC US Senior Partner. The trio discuss the findings of PwC’s 28th Annual Global CEO Survey and unpack how leaders are tackling disruption.

February 4, 2025

What does responsible AI look like in the age of agentic AI?

As artificial intelligence evolves, how can we ensure transparency and accountability? Matt Wood, PwC’s Global and US Commercial Technology & Innovation Officer, discusses the challenges and opportunities of building confidence in agentic AI.

January 28, 2025

PwC’s 28th Annual Global CEO Survey

CEOs report early productivity gains from generative AI and rising payoffs from investments in sustainability. The challenge is to increase scope and speed.

January 20, 2025

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Trending articles

1.The new way NatWest Group is making work better

The UK bank’s Group COO Jen Tippin explains the bold moves behind the company’s HR evolution.
2.The inside-out approach to customer-centricity
You can’t transform your customer experience unless you align the organizational culture—especially the day-to-day behaviors of employees—to reach a clear outcome.
3.A leader’s handbook for managing culture
Harvard Business School professor emeritus James Heskett sums up the insights he’s gleaned in more than 30 years of studying corporate culture.
4.The fortune at the bottom of the pyramid
Low-income markets present a prodigious opportunity for the world’s wealthiest companies — to seek their fortunes and bring prosperity to the aspiring poor.
5.10 principles of organization design
These fundamental guidelines, drawn from experience, can help you reshape your organization to fit your business strategy. See also “A guide to organization design.”

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