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Strategy

Wayne Peacock is CEO of USAA, an insurer that focuses exclusively on military personnel and their families.  
GMO

USAA’s critical mission

Wayne Peacock, CEO of the insurer for military members and their families, is building on a century of tradition while deploying new technology to reinvent the business.
by Daniel Gross
Superhero businessman looking at city skyline at sunset, arms raised in victory

Lazy leaders and heroic managers

Strategic transformation failures are often blamed on middle managers, but the real culprit is executives not delivering on three key issues.
by Elsbeth Johnson
Illustration showing a social media influencer in a smartphone, using a megaphone to convey a message to his followers
s+b Blogs

Make the most of your influencers

New research offers a taxonomy that can help marketers choose the right partners and deploy them effectively.
by Matt Palmquist
Photo of Dillip Rajakarier, group CEO of the hospitality company Minor International
GMO

Running a global hospitality business in a pandemic

Dillip Rajakarier, group CEO of Minor International, on why strong cash management, weekly planning, and a focus on local markets have been key to managing through crisis.
by Deborah Unger and Nicolas Mayer
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