Using culture to offer more customer-centric healthcare
What it means for healthcare companies to serve patients effectively is changing. Here’s how understanding and transforming your culture can help you get there.
Health care
s+b Blogs
Offering mental health apps as part of corporate wellness programs can be risky
Why companies need to tread carefully in this unregulated space.
GMO
Leading with a mission mind-set
How Beth Mooney, CEO of KeyCorp and chair of the Cleveland Clinic, earns trust in banking and healthcare.
All the healthcare you can afford
In Priced Out, economist Uwe Reinhardt asks the most taboo question in American healthcare for the last time.
s+b Blogs
The silver lining of an aging population
Economists often warn that an abundance of elders will be problematic for the economy. But new research shows that such a demographic shift could be a good thing.
s+b Blogs
Saving Lives with High-Tech Underwear
Health sensors that are built into people’s daily lives (and attire) could help researchers address many types of life-threatening crises.
A doctor’s prescription: Data may finally be good for your health
Robert Wachter, M.D., author of The Digital Doctor, is increasingly optimistic that technology can improve healthcare. Better strategic management of people, systems, and data is making a difference.
The Flywheel Philosophy
Companies are embracing stakeholder value to produce results.
Physician, Disrupt Thyself
Professors Vijay Govindarajan and Ravi Ramamurti offer U.S. healthcare providers a prescription for reverse innovation from India.
The M&A Activity Transforming Healthcare
How deals are shaping the $450 billion industry that manages prescriptions in the United States.
The Insurance Industry Needs an Intervention
To compete amid myriad disruptions, insurers in all sectors must wed strategy to structural changes.
Are American Workers Dying for their Paychecks?
Management guru Jeffrey Pfeffer argues that modern management practices are making employees sick.
s+b Blogs
Three Keys for Leaders Who Want to Solve Healthcare
The Amazon, Berkshire Hathaway, and JPMorgan Chase announcement shows that new action is possible.
How precision medicine will transform the pharmaceutical and healthcare industries
Leaders must act quickly to overcome obstacles so they can harness revenue opportunities for the industry and health benefits for society.
Alexa, what’s going on with healthcare?
As large companies join forces to tackle healthcare, they will accelerate innovation and disruption in the broader industry.
The Few Winners from Medicaid’s Shift to Managed Care
As the massive healthcare program for low-income U.S. residents evolves, players will have to develop new capabilities.
How Medicare Advantage Insurers Can Turn the Compliance Function into a Competitive Edge
To thrive in the growing MA market, a culture of regulatory compliance is key.
Building a Resilience Advantage in Healthcare
In a turbulent environment, it is vital for healthcare companies to build business models that can withstand uncertainty and change.
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