Seven myths of business experimentation
Disciplined, rigorous testing of ideas and strategies is fundamental to innovation, but businesses are often held back by misconceptions.
Tech & innovation
s+b BlogsGMO
Media and telecommunications companies must reinvent customer experience in response to COVID-19
Companies that prioritize innovation and care in redesigning customer experiences will be best positioned to stay ahead of shifting consumer preferences.
Creating the right kind of urgency to bring about change
Most CEOs think improving products or creating a burning platform will ensure success in the face of disruption. But these actions are not enough.
s+b Blogs
Technology for a no-touch world
COVID-19 has revealed ways in which existing technologies might be applied to help us avoid germs and contain future outbreaks of disease.
s+b Blogs
Embracing the impersonal approach to customer service
Businesses should consider the pros and cons of adopting digital customer service systems.
s+b Blogs
To lead in a changed world, make yourself essential
Companies that invest in digital capabilities and act on necessities will thrive in a challenging environment.
s+b BlogsGMO
Responsible AI is even more essential during a crisis
Rolling out innovative technologies carefully and strategically can build trust.
GMO
Democratizing artificial intelligence is a double-edged sword
More access to AI tools means more innovation, but the process of providing this access must be carefully managed.
Two-dimensional meetings don’t have to be flat
How to design and pull off effective remote meetings.
s+b Blogs
For retailers, trust is key to accelerating out of COVID-19
Companies will have to understand consumers in the context of the crisis and optimize experiences to earn their confidence.
The business of America, in a nutshell
In his new book, American Business History, Walter A. Friedman offers a highly concise history of free enterprise in the United States.
GMO
The hidden value in getting compliance right
In times of crisis and recovery, a strategic approach to compliance can build trust and create value for customers, stakeholders, and society at large.
GMO
The power broker
Chantelle Abdul grew Mojec International Holdings from a small family-owned business in Nigeria into an energy business that has helped modernize the country’s electricity market. Now, she’s thinking even bigger.
VideoGMO
Five attributes to transform your compliance strategy
Organizations that shift compliance from a cost of doing business to a position of strategic value can generate significant competitive and cost advantage, and build trust. For more insight, see www.pwc.com/compliance-transformed.
s+b Blogs
Want your employees to behave on social media? Spell out the rules
Many employees are unaware of their firm’s policy on personal social media use, which creates perceptions of unfairness when they cross the line.
s+b Blogs
How COVID-19 is reversing economies of scale
Technology was already pushing mass markets and production to become more personalized and distributed, and the novel coronavirus is accelerating the shift.
s+b Blogs
Checking in on employee health and well-being
Automatic contact tracing in the workplace can help protect employees from COVID-19 while preserving personal privacy.
s+b Blogs
“Telehealth for all” could be the answer to healthcare reform
As officials promote virtual doctor’s visits to curb the spread of coronavirus, this efficient form of care may lower costs.
Videos, Galleries, & More
VideoGMOPlanning for the unpredictable
PwC insights
Four urgent global crises and their strategic solutions.
