GMO
Amping up innovation
Leading global utilities are using R&D and innovation to advance their market competitiveness — but investment levels remain low.
Tech & innovation
How data centers can give back to society
In Stockholm, heat recovered from data centers is captured and deployed to warm homes. Can other cities follow?
GMO
Why corporate well-being initiatives need to get personal
In a recent PwC survey, CEOs reported plans for their companies to become more digital and flexible — and more employee focused.
s+b Blogs
Forget about the “new normal”: Design something different
Five principles of service design, adapted for the COVID-19 era.
InfographicGMO
The six elements of transforming information into insight
How to build a world-class data and insights capability in the post–COVID-19 world.
GMO
How companies can transform information into insight
Focus on six organizational elements to build a world-class data and insights capability in the post–COVID-19 world.
s+b Blogs
Clocking in, 21st-century style
In the era of telecommuting, what qualifies as “working time”? A new paper proposes a way to track employees’ hours on the job while respecting their time off.
GMO
Keeping African goods moving
Obi Ozor, the founder of Kobo360, a data-driven logistics startup based in Nigeria, explains how COVID-19 is accelerating digitization, which in turn is improving food security in Africa.
Seven myths of business experimentation
Disciplined, rigorous testing of ideas and strategies is fundamental to innovation, but businesses are often held back by misconceptions.
s+b BlogsGMO
Media and telecommunications companies must reinvent customer experience in response to COVID-19
Companies that prioritize innovation and care in redesigning customer experiences will be best positioned to stay ahead of shifting consumer preferences.
Creating the right kind of urgency to bring about change
Most CEOs think improving products or creating a burning platform will ensure success in the face of disruption. But these actions are not enough.
s+b Blogs
Technology for a no-touch world
COVID-19 has revealed ways in which existing technologies might be applied to help us avoid germs and contain future outbreaks of disease.
s+b Blogs
Embracing the impersonal approach to customer service
Businesses should consider the pros and cons of adopting digital customer service systems.
s+b Blogs
To lead in a changed world, make yourself essential
Companies that invest in digital capabilities and act on necessities will thrive in a challenging environment.
s+b BlogsGMO
Responsible AI is even more essential during a crisis
Rolling out innovative technologies carefully and strategically can build trust.
GMO
Democratizing artificial intelligence is a double-edged sword
More access to AI tools means more innovation, but the process of providing this access must be carefully managed.
Two-dimensional meetings don’t have to be flat
How to design and pull off effective remote meetings.
s+b Blogs
For retailers, trust is key to accelerating out of COVID-19
Companies will have to understand consumers in the context of the crisis and optimize experiences to earn their confidence.
Videos, Galleries, & More
InteractiveThe s+b crossword
PwC insights
Explore this first-of-its-kind analysis of the state of global climate tech investing.
