A CEO guide to today’s value creation ecosystem
The drivers of enterprise value extend beyond financial productivity — and as disruption intensifies, businesses must adapt to avoid value destruction.
s+b Blogs
Do you manage up or down?
It’s not easy to spot those who spend all their energy looking up, so organizations need systems to root them out.
s+b Blogs
Three steps to the “best next” workplace
When COVID-19 wanes, returning to normal won’t be good enough. Leaders need practices to help them create a future that’s amazing.
s+b Blogs
Detective story
Homicide, David Simon’s classic study of Baltimore’s detective squads, contains powerful management lessons.
s+b BlogsGMO
Empowerment will be at the heart of the new healthcare experience
COVID-19 has highlighted the importance of keeping patients, families, and caregivers informed and connected, and of valuing them as co-creators in building the future of healthcare delivery.
s+b Blogs
When molehills are worse than mountains
Small, persistent customer service failures may pose a bigger threat to customer retention than large, isolated incidents.
s+b Blogs
Why we need a “Take Your Manager to Care-Work Day”
By flipping the script, we can show how caregiving makes workers even more valuable.
More PwC insights
And what it will look like on the ground.
More PwC insights
Take on Tomorrow series
Bold insights for bold leaders. A new series that addresses the most urgent forces facing business leaders in 2021 — and beyond.
Meet modern compliance: Using AI and data to manage business risk better
The combination of data analytics and artificial intelligence can give organizations a competitive advantage and mitigate risk along the value chain.
Latest
A plan for saving democratic capitalism from itself
Economic systems must balance efficiency with resilience in order to survive and flourish.
GMO
How Sage Group is supporting resilience in small and medium-sized businesses
CEO Steve Hare on the ways in which one of the U.K.’s biggest software companies uses flexibility and empathy to help both employees and customers through hard times.
How India can live up to its full potential
By eliminating frictions, the world’s largest democracy can generate higher and more inclusive growth.
GMO
Pfizer’s vaccine machine
CEO Albert Bourla discusses how a company founded in the 19th century is taking on the biggest health challenges of the 21st century.
Building a culture of learning at work
How leaders can create the psychological safety for people to constantly rethink what’s possible.
s+b Blogs
Setting your company up for success in 2021
After nearly a year of customer experience improvisation, here’s what to focus on moving forward.
s+b Blogs
Supporting employees working from home
The vaccines needed to end the pandemic are here, but it will be months before many employees come back to the workplace. Here’s how to help them now.
Videos, Galleries, & More
GMO
The 10 most read s+b articles of 2020
Running a company in a pandemic-impacted world, the trouble with “managers,” and more of the most read stories this year.
Top shelf picks: Best Business Books 2020
Writers at strategy+business pick the year’s best books in seven categories.
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