Consumer & retail

GMO

Seeking the future’s supply chain

Li & Fung CEO Spencer Fung has explicitly championed a digital transformation of one of the world’s most influential supply chain solutions platforms.
by Art Kleiner and Michael Wy Cheng
s+b Blogs

The B2B platform revolution

The right strategy will allow businesses to take advantage of the value that e-commerce platform providers can offer.
by Vicki Huff Eckert
s+b Blogs

The three Ts of handling consumer data

Customers give personal information to companies that are careful about trust, transparency, and the type of data they request.
by Matt Palmquist
GMO

Using technology to rewire a food business

Roberto Martínez, CEO of PepsiCo Foods Mexico, is capitalizing on digital tools to better understand the needs of new consumers. And he’s not forgetting about the power of empathy.
by Ana Paula Flores
s+b Blogs

The newest shopping trend isn’t new at all

The rental and resale markets are booming for products as diverse as fashion and camping gear — and it's creating an opening for brands to reinvent their business model.
by Steve Barr

How to build a great experience

A new book by two professors provides a tool kit for designers of customer, user, and employee experiences.
by Theodore Kinni

Niche work if you can get it

Understanding how specialist companies succeed can help all leaders learn ways to stick to their strategies.
by Thomas A. Stewart and Patricia O’Connell

Creating an agile mind-set at PepsiCo

The company’s Central and South America unit transformed itself after implementing a more nimble approach that stoked innovation and increased employees’ free time.
by Johannes Evenblij and Janine Waclawski
GMO

India’s new unicorns

The world’s largest democracy is becoming a seedbed for billion-dollar startups.
by Vishnupriya Sengupta and Suvarchala Narayanan
GMO

A sustainable approach to the beauty business

João Paulo Ferreira, CEO of Natura, Brazil’s largest cosmetics company, uses the secrets of the Amazon to fuel an ambitious, environmentally responsible expansion agenda.
by Richard Lapper