To repair your company’s reputation, reflect on what it means to build trust.
Welcome to strategy+business. Here’s what’s new.
- Starbucks undergoes a media makeover.
- At MIT’s Media Lab, an engineer and biophysicist — and double amputee — is designing prosthetics that connect body and brain.
- A look back at a classic study of 1950s-era corporate culture sheds light on how companies can make the workplace more hospitable to strivers of all genders.
- The electric vehicle and green energy industries show how rolling out innovations can be delayed in the face of time-consuming obstacles.
- The world’s largest innovators are shifting the focus of their R&D investments from products to programming. See also “How Non-Tech Companies Are Joining the Software Revolution — in Pictures."
- When a product loses consumer appeal, it’s usually because the company’s support system has broken down.
- The robots are nowhere near ready to take over crucial logistics and customer-service functions.
- SlideshowDigital technologies are changing the game even in places where you might not expect it, including how pizzas get delivered and how household appliances function. For further insights, read “Software-as-a-Catalyst.”
- PodcastBy identifying your top talent and putting them in the right position, you’re increasing your odds of creating new businesses.