Ken Favaro is a contributing editor of strategy+business and the lead principal of ACT2, which provides independent advice to business leaders, teams, and boards, on growth, strategy, innovation, and organization.
Low-income markets present a prodigious opportunity for the world’s wealthiest companies — to seek their fortunes and bring prosperity to the aspiring poor.
Research shows that using feedback is how organisms — and organizations — stay alive. Here’s how leaders can make the most of the anxiety-producing process.