Robert E. Mittelstaedt Jr. ([email protected]) is dean of the W.P. Carey School of Business at Arizona State University and author of Will Your Next Mistake Be Fatal? Avoiding the Chain of Mistakes That Can Destroy Your Organization (Wharton School Publishing, 2004). He served as a nuclear submarine officer for five years and was a professor at the Wharton School at the University of Pennsylvania for 30 years.
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