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Published: August 26, 2005
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The Cat That Came Back

Reprint No. 05304

Author Profiles:


Gary L. Neilson (neilson_gary@bah.com) is a senior vice president with Booz Allen Hamilton in Chicago. He leads the global Booz Allen team that developed the organizational DNA concept and that deploys the related “Organizing for Results” service offering, helping companies diagnose and solve problems associated with ineffective organization and strategy implementation.
Bruce A. Pasternack (pasternack_bruce@bah.com) is president and CEO of Special Olympics. Before joining Special Olympics, he was a senior vice president and managing partner of Booz Allen Hamilton in San Francisco, where he specialized in building strategic agendas, developing organizations, and transforming business models.

This article is adapted with permission from Results: Keep What’s Good, Fix What’s Wrong, and Unlock Great Performance, by Gary L. Neilson and Bruce A. Pasternack, copyright © 2005 by Booz Allen Hamilton Inc. Published by Crown Business, a division of Random House Inc. Click here.

The authors wish to thank Booz Allen Hamilton Senior Vice President Paul Branstad and Vice President Jan Miecznikowski for their assistance with the research on Caterpillar, and Booz Allen Principal Karen Van Nuys for her assistance with the development of this article.
 

 
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Resources

  1. Gary L. Neilson and Bruce A. Pasternack, Results: Keep What’s Good, Fix What’s Wrong, and Unlock Great Performance (Crown Business, 2005): The first comprehensive guide to “organizational DNA.” Click here.
  2. M. Edgar Barrett, J. Kenneth, and Jeannette Seward Chair, “The Cat Recovers: Caterpillar, Inc. in the Late 1990s,” Thunderbird Garvin School of International Management, 1999: Detailed case study, putting the company’s much-reported-on labor union battles in context of transformation. Click here.
  3. Christopher A. Bartlett and Susan P. Ehrlich, “Caterpillar, Inc.: George Schaefer Takes Charge,” Harvard Business School Case Study no. 9-390-036, 1989, revised 1991: Definitive Harvard Case Study focuses on the decision to change. Click here.
  4. Gary L. Neilson, Bruce A. Pasternack, and Decio Mendes, “The Four Bases of Organizational DNA,” s+b, Winter 2003: Essential core of the organizational DNA theory. Click here.
  5. Gary L. Neilson, Bruce A. Pasternack, and Decio Mendes, “The 7 Types of Organizational DNA,” s+b, Summer 2004: The theory in practice; a preview of the organizational profiles in Results. Click here
  6. Robert N. Pripps and Andrew Morland, The Big Book of Caterpillar: The Complete History of Caterpillar Bulldozers and Tractors, Plus Collectibles, Sales Memorabilia, and Brochures (Voyageur Press, 2000): Coffee-table historical homage and context for “Cat buffs.”
  7. Booz Allen Hamilton Org DNA Profiler, online survey and results Web site: Identify your organization’s disposition and see what others have said. Click here.
  8. Caterpillar Worldwide 2004 Annual Report: Latest overview of the financials and strategic direction. Click here.