Reprint No. 07405
Steven Wheeler ([email protected]) is a senior vice president with Booz Allen Hamilton based in Cleveland, Ohio. He leads the firm’s work focused on strategic leadership and has served multiple industries with a focus on consumer packaged goods and durables.
Walter McFarland ([email protected]) is a vice president with Booz Allen based in McLean, Va. He specializes in maximizing human performance for public- and private-sector clients, with extensive experience in human capital and learning systems and leadership development.
Art Kleiner (kleiner_art@strategy- business.com) is editor-in-chief of strategy+business. A new edition of his 1996 book on the history of corporate change, The Age of Heretics, will be published by Wiley Books in 2008.
Also contributing to this article were Adrienne Crowther, director of Booz Allen’s work in strategic leadership; s+b Contributing Editor Ann Graham; Max Weston, a senior partner and founder of Panthea Strategic Leadership Advisors; and Andra Brooks, a partner with Panthea.