Richard Rawlinson is a partner with Booz & Company based in London. He focuses on the leadership agenda for consumer-oriented and public-sector clients. Ashley Harshakis a principal with Booz & Company in London. He specializes in large-scale people transformation and organizational effectiveness in the public sector and financial services. David Suarez, a principal with Booz & Company in Madrid, works with energy companies in Europe and the Middle East. His focus is transformation and change management, human capital management, and organizational performance improvement.