October 1, 1998
Though more known for his legendary publicity stunts, Richard Branson has led Virgin Group to success with a singular, flamboyant style. Learn the secret of how he tackles the big bad wolves of many industries.
July 1, 1998
What is the best way to move into a new market? If you do not have a first-in advantage, attack the one who does.
July 1, 1998
To really serve customers requires a deep understanding of their needs. It also requires customization, personalization and empathy.
April 1, 1998
In commodity-goods markets, price is usually the only differentiator. But if you can brand those goods and bundle them with services, even bricks and sand can command premium prices. Here is how to turn commodities into branded goods.
April 1, 1998
Business is about making money, not measuring macho. The scrap heap of corporate disasters is littered with managers whose ego drive overwhelmed good sense..
April 1, 1998
The Chinese consumer market has awesome demographics. It is huge, young and growing. But competition in the consumer market is growing, too. To win in China, companies must create strategies that overcome pitfalls while taking advantage of local strengths.
January 1, 1998
The way to create a world-class brand is to give customers what they need, when they need it, and never let them out of your sight.
January 1, 1998
The secret to excellence lies in doing many things well. It also requires staying focused on the goal even when tempted to do otherwise.